Published 21 Jun 2017
According to AXELOS’ Future Project Management Professional research, the project managers of tomorrow will need to embrace a wider range of skills and become even more multi-faceted. Project manager, Ana Bertacchini considers the implications for the profession. How wil...
Agile|Capabilities|Change management|PRINCE2|Project management|Risk management
Published 09 Jun 2017
The focus on tailoring in the PRINCE2 ® 2017 Update is about taking only what you and your project need to ensure the right approaches are in place for success. This idea of cutting the best practice guidance down to the size you require is a crucial and useful change to...
Agile|Best Practice|Certification|PRINCE2|Processes|Project management
Published 14 Sep 2018
It is very common for organizations to ask project managers to deliver a plan for approval at short notice and this increases the risks for its delivery. What is rarely recognized is that a hastily-produced plan risks being incomplete, leading to delays, quality compromise...
PRINCE2|Project and programme delivery|Project and programme management (PPM)|Project management|Project planning|Risk management
Published 04 Jun 2019
PRINCE2 project management certifications from AXELOS include Foundation, Practitioner & Agile Practitioner training courses & exams. Discover more here.
Certification|Examinations|PRINCE2|PRINCE2 Agile|PRINCE2 Foundation|PRINCE2 Practitioner|PRINCE2 Professional|Qualifications
Published 12 Mar 2019
The ITIL Practitioner certification offers practical guidance on how to adopt and adapt the ITIL framework to support their business' objectives. Find out more.
Adopt and Adapt|Best Practice|Frameworks|IT Services|ITIL|Service Management
Published 27 Jan 2015
Improving IT Service Management in 2015 For me the main issue with improving ITSM is that we often spend too much time contemplating our own navel instead of making things happen! As an industry we are very good at theorizing and discussing ideas both old and new, but makin...
Best Practice|Continual Service Improvement (CSI)|Information Management|IT Service Management (ITSM)|IT Services|ITIL
Published 18 Apr 2016
In IT and ITSM, we’re living in the age of change – and that change is accelerating. If the birth of the internet was the start of this new age, we’ve now entered the next evolutionary stage: that includes a combination of cloud computing, mobility, big data analytics, ro...
Behaviour|Capabilities|Change management|Cloud services|Communication|IT Service Management (ITSM)
Published 27 Jun 2016
Being “match-fit” for any examination takes plenty of advanced planning and preparation. By the time you’re taking your PRINCE2 ® 2009 Foundation exams, you should already be a veteran of exam techniques from experience at school, college and university. But even if you...
Published 04 Aug 2016
Project management and IT Service Management (ITSM) are evolving and, as a result, are becoming more interlinked. The reason for their entwinement is simple: it’s part of a move from ‘traditional’ project management approaches that focus on producing a deliverable to a more...
Best practice|IT Service Management (ITSM)|ITIL|PRINCE2|Project management|Value
Published 28 Sep 2016
What is the current state of project management and Project Managers? At the turn of 2016, PM Perspectives Blog - in its top 10 project management trends post - said: “Project management is no longer boxed away in a corner of the room. It stands front and centre and is b...
Certification|PRINCE2|PRINCE2 Agile|Project management|Requirements|Stakeholder management
Published 16 Nov 2016
PRINCE2 gives you a structured approach to delivering something , regardless of what that something is. And it’s effective not only for professionals with “Project Manager” in their job title: according to AXELOS’ PPM Survey 2016 , 88% of IT professionals, 82% of senio...
PRINCE2|Processes|Project and programme delivery|Project management|Project management office|Roles
Published 31 Oct 2016
A lot of organizations, like the one featured in this animation, experience frustration with their service desk. While that’s not a criticism – the majority get things done quickly – end users get annoyed by the speed of service desk support. Interestingly, what’s usually at...
Business solutions|Collaboration|ITIL|Processes|Service desk|Stakeholder management
Published 01 Jun 2017
Hitesh Patel demystifies the role and qualities of the Service Delivery Manager and where ITIL® Practitioner’s best practice guidance can support their work: Service Delivery Manager (SDM) is a role many people struggle with within IT Service Management (ITSM) and, for...
Business Relationship Management|Customer engagement|IT Service Management (ITSM)|ITIL|Requirements|Roles|Skills
Published 05 Jul 2017
How do you start a project using the PRINCE2 ® project management method? Mark Sutton, change manager and trainer, considers the steps: Starting up a project – according to PRINCE2 – is triggered by a mandate : a reason to do something or, in other words, a busin...
PRINCE2|Project management|Project planning|Requirements|Roles|Skills
Published 14 Mar 2018
The quick-to-market digital environment of today means organizations have to find a way to incorporate agile working in what they do. Take-up of agile remains a mixed bag and we should acknowledge that agile isn’t for everyone or everything. However, where the feeling t...
Agile|Best practice|PRINCE2|PRINCE2 Agile|Processes|Project checklists|Project planning|Project Progress|Training
Published 28 Jun 2018
Organizations today are struggling to stay responsive and effective in the face of constant change. Most are struggling just to catch up with, let alone get in front of, the accelerating turbulence that seems to infect every industry being impacted by ‘macro disruption’: A te...
Change management|Digital transformation|Leadership|Problem management
Published 19 Jul 2018
A well-designed project and stage plan was once the pride of any successful project manager. In the post-waterfall era of agile everything, the humble project and stage plan has got itself a bit of a bad reputation for being excessive. However, effective project management st...
Agile|Methodologies|Project and programme delivery|Project and programme management (PPM)|Project planning|Senior management commitment
Published 13 Jul 2018
My AXELOS, the new content subscription service from AXELOS, includes access to digital badges for ITIL ® , PRINCE2 ® and MSP ® certifications plus CPD in each area of knowledge. But why is investing in digital badges an important part of demonstrating your credibili...
Career planning|Career progression|Digital badges|ITIL|Learning|MSP|PRINCE2|Qualifications
Published 14 Nov 2018
The second instalment of our PRINCE2 Agile ® blog post series with Julia Gosse, trainer at SPOCE Project Management , considers existing agile users: how can they combine their agile approach with the control and governance offered by PRINCE2 ® ? Professionals using ...
Agile|PRINCE2|PRINCE2 Agile|Project management|Requirements|Task management
Published 11 Apr 2019
What are the factors that make a strategic programme work? a question that might have helped the set rebuild project of the BBC’s flagship soap opera in the UK, “EastEnders”. The UK Government’s Public Accounts Committee (PAC) recently published a report into the transform...
Best practice|Frameworks|MSP|Programme management|Project and programme delivery|Stakeholder engagement|Strategy execution
Published 06 Jan 2017
I was working with a client recently, helping them plan ways to improve the management of IT user support. When I came to review the advice I offered them, I realized that other organizations might find the same advice useful, so I have created three blog posts highlighting ...
Customer engagement|IT services|ITIL|Processes|Requirements|Service Desk
Published 01 Feb 2018
In the international bestseller The 7 habits of highly effective people (Free Press, 1988), Steven R. Covey describes an approach to being effective in attaining goals by aligning oneself to what he calls the ‘true north’ principles of a character ethic that are universal...
Behaviour|Project management|Stakeholder engagement|Strategy Execution|Vision
Published 19 Mar 2015
IT Operations Manager
Published 16 Jan 2019
Read testimonials from our members whose professional development has benefitted from their digital badge and AXELOS Memberships other resources.
Capabilities|Career planning|CPD|ITIL|PRINCE2 Agile|Professional development|Skills
Published 24 May 2019
The PRINCE2 certification will teach you effective project management. It makes use of the best practices from a variety of industries. Find out more here.
Certification|Examinations|PRINCE2|PRINCE2 Agile|PRINCE2 Foundation|PRINCE2 Practitioner