Published 24 May 2019
The PRINCE2 certification will teach you effective project management. It makes use of the best practices from a variety of industries. Find out more here.
Certification|Examinations|PRINCE2|PRINCE2 Agile|PRINCE2 Foundation|PRINCE2 Practitioner
Published 05 Jun 2014
Throughout the 25 years of its existence, ITIL has supported IT organizations in providing business value for their customers in the form of well-designed and supported services. ITIL has become the most widely used and most successful ITSM (IT Service Management) framework i...
Best Practice|IT Services|ITIL|Project Management|Service Management|Value
Published 16 Nov 2015
There are, as you may know, a few key differences between agile and traditional waterfall projects, when managed using PRINCE2® . Traditional waterfall projects are delivered sequentially, whereas agile projects tend to be iterative and incremental. Traditional project p...
Best practice|PRINCE2|PRINCE2 Agile|Project management|Project planning|Project progress
Published 06 Jun 2016
What is the impact of mobility for the enterprise and the IT people tasked with supporting it? Like it or not, mobility is a hard trend – one that is not going away anytime soon – and its impact is significant. There is a projected exponential increase in mobile usage and c...
Continual Service Improvement (CSI)|End-user experience|IT services|ITIL|Knowledge management
Published 09 Nov 2016
How true to life are the so-called projects being managed by the so-called Project Manager on The Apprentice? What problems do they encounter and how do they deal with them? How should they be dealt with and how would the PRINCE2 Agile ® guidance handle things? The seri...
Certification|Leadership|PRINCE2 Agile|Project management|Project progress|Skills
Published 06 Feb 2017
Programme managers juggle a wide range of challenges and many will get a buzz from bringing order to chaos and under-performance. All will want to avoid the pitfalls of change. Here are five change mistakes that a good programme manager will avoid in situations the really e...
Capabilities|Change management|MSP|PRINCE2|Programme management|Project and programme delivery
Published 23 Apr 2019
What is the importance of Continual Service Improvement among ITIL Intermediate ’s lifecycle modules? Adam McCullough explains how the module empowered him in his role as an ITSM professional. Continual service improvement (CSI) is something every business has t...
Certification|Continual Service Improvement (CSI)|IT service management (ITSM)|ITIL|Roles|Value
Published 29 Jul 2019
The ITIL Practitioner certification offers practical guidance on how to adopt and adapt the ITIL framework to support their business' objectives. Find out more.
Adopt and Adapt|Best Practice|Frameworks|IT Services|ITIL|Service Management