Published 23 Apr 2019
What is the importance of Continual Service Improvement among ITIL Intermediate ’s lifecycle modules? Adam McCullough explains how the module empowered him in his role as an ITSM professional. Continual service improvement (CSI) is something every business has t...
Certification|Continual Service Improvement (CSI)|IT service management (ITSM)|ITIL|Roles|Value
Published 06 Dec 2019
The ITIL Practitioner certification offers practical guidance on how to adopt and adapt the ITIL framework to support their business' objectives. Find out more.
Adopt and Adapt|Best Practice|Frameworks|IT Services|ITIL|Service Management