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This White Paper discusses the business benefits that organizations can attain by adopting a structured, controlled, repeatable and robust project management method.

This White Paper looks at the business challenge of today and how P3O can help in the climate of cost cutting and efficiency targets with delivering the change portfolio more effectively.

This paper outlines how a different approach to the implementation and development of ITSM tools can help IT organizations reap their many potential benefits.

The 2011 version gave us an opportunity to give facelifts to the content of three important chapters clarifying and improving some of the concepts introduced in 2007.

This white paper discusses how to sponsor adoption of PRINCE2 in an organization and the importance of the role of the sponsor to do this successfully.

Intelligent disobedience is the act of breaking the rules to do the right thing. This paper assesses where an intelligent disobedience approach can benefit staff and organizations and how it can provide a source of future guidance.

This white paper highlights the activities, duties and required behaviours of project board members as described in Directing Successful Projects with PRINCE2 6th Edition.

This paper covers the purpose of value management, how and why it should be implemented and reasons why companies may deter from using this approach.

This White Paper examines the benefits and risks of BYOD for service management and also discusses the ITIL and RESILIA processes and control objectives for BYOD and the importance of a BYOD policy for organizations.

This White Paper sets out to identify and illustrate the benefits of collaboration between the disciplines of business analysis (BA) and IT service management (ITSM).