Published 19 Oct 2015
More and more organizations are finding a need for their employees to have project management knowledge because the work people do is increasingly project-based. Not only that, but as the world becomes more complex and advances in technology are made every day, project acti...
Academia|Agile|Best Practice|PRINCE2|PRINCE2 Agile|Processes|Project management
Published 17 Oct 2016
It is very easy to look at best practice and/or a number of existing Project Management Offices (PMOs) in your industry sector and decide on what functions and services are ‘best’ for your organization. However, a best practice PMO has a problem-focused purpose, with its fun...
Best practice|Governance|MSP|P3O|PRINCE2|Project management office
Published 12 Dec 2016
What is the difference between leadership, management, and governance? Peter Drucker said that “leadership does the right thing while management does things right”. But why is it important to distinguish between them? Issues arise when people confuse the roles, and while...
Published 18 Dec 2014
This first, full operating year for AXELOS has been an incredible journey and I would like to thank everyone who has been involved. We’ve built a company and a team and, importantly, we’ve done it all collaboratively by listening to ITSM, project and programme and cyber res...
Best Practice|ITIL|PRINCE2|Project Management|Service Management|Stakeholder Engagement
Published 02 Apr 2015
The customer interface is the place where an organization meets its customers but in ITSM it’s something no one talks about enough, even though it adds so much value. In today’s economy, businesses revolve around the service experience: take the upmarket coffee house concept...
Adopt and Adapt|Best Practice|Customer Experience|IT Services|ITIL|Service Management
Published 18 Jan 2017
Now that the dust has settled and the challenge is over, AXELOS Community is proud to announce the winners of The Great Agile Challenge. We’d like to thank everyone that participated in the challenge and we look forward to discussing all things best practice with you in futu...
Published 24 Jan 2017
During December 2016, AXELOS Community asked you what best practice would look like in the year 2030, and you answered. We now proudly present the winners and highlights of the week. If your name is listed in the infographic below, we’ll be in touch shortly with information o...
Best Practice|IT Service Management (ITSM)|ITIL|PRINCE2|Project & Programme Management (PPM)|RESILIA
Published 16 Oct 2014
Make no mistake about it - blending PRINCE2® and agile is a big deal. And as we approach the threshold of a PRINCE2 and agile marriage, it's clear to see that we've come a long way since 2007 when I first questioned how the two could feasibly come together. Back then, when...
Agile|Best Practice|Management|Methodologies|PRINCE2|PRINCE2 Agile|Project & Programme Management (PPM)
Published 15 Aug 2016
In the past 30 years the Northern Ireland Civil Service has seen an increased focus on delivering change and less on “business as usual” activity. This demand for improved public services has changed the way these services are delivered and that requires a much more robust a...
Best practice|Change management|Governance|MSP|PRINCE2|PRINCE2 Agile
Published 25 Jan 2017
What does the future hold for IT service management (ITSM) and project management professionals? Since we launched AXELOS Membership it’s something that we’ve been wanting to explore, especially from a skills perspective, which is why we embarked on this project. The r...
Best Practice|Capabilities|IT Service Management (ITSM)|Membership|Project management|Skills