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This Case Study describes how Konica Minolta Business Solutions Europe GmbH introduced and adapted PRINCE2 to improve project management capabilities.

In this case study ProcessFlows IT Manager John Freckelton describes how the company has adopted AXELOS RESILIA and seen improvements in communication and cyber resilience within the business.

This case study describes Amadeus' journey from ITIL v3 to ITIL 4 and the value this added to their IT service management.

When Farfetch planned to expand their business they also needed to improve their service management and the customer experience. This paper explores what they did and the results of the changes.

German systems development business Scheidt and Bachmann GmbH describes how PRINCE2 helped them deliver a project to develop hardware and software for rail ticket vending machines for rail company Bayerische Oberlandbahn.

This case study describes how TransAxl used MoP and MSP to re-orient their IT department and support their business portfolio.

Adopting and adapting ITIL enabled Essex County Council to meet service level agreements and gain control of their service and underpinning contracts while effectively capitalizing on outsourcing opportunities.

Director of Service Operations, Bob Gribben, explains the benefits of adopting the ITIL framework.

This case study describes how MSP was used to help children get a local education.

Real estate company Ichiban LLC decided to use PRINCE2 to help them manage a renovation project. This case study explains why this approach was successful, as well as what they learned about PRINCE2 along the way.

In its five-year strategic plan covering the period 2009 to 2013, after several months of research and analysis, ITIL was chosen as the preferred service management framework for the IRS to operate under.

The project used PRINCE2 Agile to develop a cloud and desktop-based building information modelling (BIM) solution for subsurface investigation.

Adopting and adapting ITIL® enabled HBZS Mining Rescue Services to establish better communication between the IT department and the rest of the business along with making activities more consistent and thus more effective.

This paper explains more about what Vodafone Business did and has achieved using the ITIL continual improvement model steps.

In 2012, ONS recognized that a portfolio management approach to business change was required, to prioritize investments which would contribute most to strategy in the face of rapidly evolving technology and an increasingly complex society.

This case study explains how adopting and adapting ITIL enabled the University of Newcastle to address business challenges and improve incident management processes.

This case study describes how P3O helped the senior management at BT Design make business-critical decisions. Programme Manager Chris Barnes discusses how BT Design used P3O to create a Centre of Excellence.

A portfolio and project investment governance framework and portfolio office were implemented to enable Skipton Building Society to validate, prioritize and deliver the necessary business changes with the resources available, at an acceptable risk.

This case study explores how the company benefited from project and programme management during a period of vast growth for the business.

In this case study, Intrinsic shows how the benefits of ITIL are self-evident, and the principles behind it support a function that operates well and adapts to the ever-changing world of business.

Horacio Gutiérrez, lead ITSM consultant, working for EY in collaboration with Grupo Bimbo, explains how their ITIL transformation project evolved over a two-year period.

This Case Study describes how Ho Chi Minh Securities Corporation used ITIL to create a strong IT department.

Manchester City Council's Strategic Planner Kevin Fletcher describes how the council's Capital Programme Group adopted P3M3 to identify and target areas for improvement and drive further enhancements and refinements to their existing strategy.

This case study describes how the ITIL® Practitioner Guiding Principle Start where you are enabled the Walt Disney Company to begin its ITIL Journey.

Many organizations have found that the tenets of the ITIL framework lend themselves to business functions beyond ITSM. Equinor is one such company.