Published 16 Nov 2018
This webinar explains what AgileSHIFT is, why you should be excited about it and how you can get on board.
Agile|AgileSHIFT|Best practice|Business solutions|Certification|Knowledge management
Published 01 Jun 2015
A review of Essex County Council's journey along the road to ITIL process maturity.
Published 09 Aug 2017
This session covers the evolution of ITSM businesses and the shift to a more service-based culture.