Published 13 Jun 2019
In case you were wondering if it still makes sense to invest in professional certifications , we can assure you that, this is definitely the case. How do we know this? We simply asked. Not so long ago, we conducted a survey among more than 1,800 individuals and decision-ma...
Certification|IT service management (ITSM)|Learning|Professional development|Project and programme management (PPM)|Training
Published 19 Oct 2018
Following the launch of PRINCE2 Agile Foundation certification earlier this year, we caught up with members of the alumni for their feedback. Here, Shane Keown of Valtech UK – who took the course through Logical Model – explains what he learned from the experience. Wha...
Certification|Methodologies|PRINCE2|PRINCE2 Agile|Project management|Qualifications
Published 22 Feb 2019
Many people can change roles in an organization and – suddenly – from being a specialist, operational person they’re thrown into managing a project . The “accidental project manager” might have leadership and management skills for business as usual (BAU) activity plus cre...
AgileSHIFT|Career progression|Certification|CPD|M_o_R|MoP|MSP|P3O|PRINCE2|PRINCE2 Agile|Programme management|Project management|Roles
Published 03 Jan 2019
What’s the difference between being certified and not certified in IT service management (ITSM) best practice? At a base level in ITSM you might be someone providing “boots on the ground”, doing the actual troubleshooting on the service desk and implementing changes. Howev...
Certification|IT service management (ITSM)|ITIL|Service desk|Service management|Training|Value
Published 29 Feb 2016
Marcel Foederer was among a number of trainers and consultants who undertook the recent ITIL ® Practitioner “Trainer Readiness Session” course. In this first blog post from those trainers, he considers the value of the new ITIL Practitioner certification: Among t...
Capabilities|Certification|Continual Service Improvement (CSI)|IT Service Management (ITSM)|ITIL|Skills
Published 20 Apr 2017
Obtaining an IT Service Management (ITSM) certification such as ITIL ® Foundation always requires an investment of time and money and begs the question: is it worth it? ITIL Foundation gives you the opportunity to put theory into practice immediately. This is important a...
Published 10 Dec 2018
In the third instalment of our blog series looking at why PRINCE2 Agile ® offers a suitable best practice guidance and certification option for people working in project management, Julia Gosse, trainer at SPOCE Project Management , considers project managers who hold no ...
Agile|Certification|PRINCE2|PRINCE2 Agile|Project management|Training
Published 22 Mar 2019
IT service management – at the turn of the century and before ITIL® v2 – was as difficult to manage as landing on the moon and finding a state of anarchy. But – in my career post-ITIL v2 – I discovered a common language, a glossary, definitions of service level agreements ...
Best practice|Certification|IT service management (ITSM)|ITIL|Learning|PRINCE2|Training
Published 22 May 2017
Is there room in today’s organizations for both AXELOS’ PRINCE2 ® method and PMI’s IPECC (Initiating, Planning, Executing, [Monitoring and] Controlling, Closing)* framework described in the PMBOK ® Guide ? While PMI* provides an excellent framework for the management ...
Best Practice|Governance|PRINCE2|Project management|Value
Published 05 Nov 2018
As part of our Built on ITIL ® blog post series, one of our most prolific guest bloggers, Adam McCullough, shares his ITIL journey: was it coincidental for someone who was working at NASA to find ITIL helped his career “sky rocket”? Working in ITSM supporting NASA’s Kenn...
Career progression|Certification|Continual Service Improvement (CSI)|IT services|ITIL|Skills