Case study
Published 20 Nov 2019
0.5 CPD Points
In 2012, ONS recognized that a portfolio management approach to business change was required, to prioritize investments which would contribute most to strategy in the face of rapidly evolving technology and an increasingly complex society.
Capabilities|MoP|Portfolio Management|Stakeholder engagement|Strategic objectives|Strategy execution|Value
Case study
Published 22 Jan 2020
0.5 CPD Points
The Global Information Systems Programme Management team at the British Council has used PRINCE2 2009 to help deliver technical change in many countries around the world.
Best practice|Information Management|Management|PRINCE2|Project and programme delivery|Project management|Stakeholder management
Case study
Published 12 Feb 2020
0.5 CPD Points
This Case Study describes how the Department for Energy and Climate Change use P3M3.
Best practice|Maturity models|P3M3|Portfolio Management|Project and programme delivery
Case study
Published 19 Nov 2019
0.5 CPD Points
This Case Study reports on a pilot study carried out on the largest publicly funded healthcare provider, the NHS, to assess its portfolio, programme and project management at a crucial time of organizational change.
Benefits realization|Best practice|P3M3|Portfolio Management|Programme management|Project and programme delivery|Project management|Strategic objectives|Strategy execution
Case study
Published 22 Oct 2019
0.5 CPD Points
In November 2007 the executive team and management board of the Criminal Record Bureau (CRB) agreed to fully align the CRB's risk management regime with the regime used across the Home Office.
Best practice|Change management|Governance|M_o_R|Management|Methodologies|Risk Management
Case study
Published 22 Oct 2019
Mercantil Bank, a commercial bank headquartered in Florida, shares their experience of adopting ITIL and ITIL processes to help improve their ITSM and delivery of services.
Adopt and Adapt|Best practice|Change management|IT Service Management (ITSM)|IT services|ITIL|Service Management
Case study
Published 22 Oct 2019
This case study describes how software provider Aquila Heywood adopted ITIL to address incident management issues and their ability to communicate vital information to customers.
Continual Service Improvement (CSI)|Customer engagement|Incident management|IT service management (ITSM)|IT services|ITIL|Value
Case study
Published 27 Sep 2019
This case study describes Amadeus' journey from ITIL v3 to ITIL 4 and the value this added to their IT service management.
Business solutions|Customer engagement|Customer needs|IT service management (ITSM)|IT services|ITIL 4|Value
Case study
Published 22 Oct 2019
0.5 CPD Points
This Case Study describes how Konica Minolta Business Solutions Europe GmbH introduced and adapted PRINCE2 to improve project management capabilities.
Change management|Portfolio Management|PRINCE2|Project and programme delivery|Project and programme management (PPM)|Project management|Vision
Case study
Published 22 Oct 2019
0.5 CPD Points
In 2007 the Product and Service Development Branch made the decision to implement a single project management methodology, leading to the introduction of PRINCE2®. What has followed has been a remarkable change in how projects are delivered.
Best practice|Methodologies|PRINCE2|Project and programme delivery|Project and programme management (PPM)|Project management|Project planning