Published 27 Mar 2019
What does ITIL ® 4 have to do with the eternal, human practice of storytelling? Though you might already believe it instinctively, there is substantial research into the importance of narrative and storytelling to human beings. For example, a study that exposed people...
Behaviour|Benefits realization|Collaboration|IT service management (ITSM)|IT services|ITIL
Published 13 Sep 2019
Fifty per cent of people I see undertaking PRINCE2 ® training today are not working in a traditional project management role and the organizations they work for usually don’t have a Project Management Office (PMO) . There is a growing trend for smaller companies to send ...
Certification|PRINCE2|Project and programme management (PPM)|Project management|Roles|Training|Value
Published 22 Nov 2019
The new ITIL ® 4 Direct, Plan and Improve (DPI) module , leading to the ITIL Strategist qualification, provides essential knowledge and capabilities that a service management professional should acquire beyond Foundation level. The module – which is applicable to both ITI...
Capabilities|Certification|ITIL 4|Service management|Skills|Strategy execution|Value
Published 12 Feb 2020
Management of Portfolios (MoP ® ) introduced the concept of ‘ clear line of sight’ , a technique that seeks to ensure a transparent chain is continually demonstrated from strategic intent through to benefits realization. That is, a clear understanding of the positive cont...
Benefits realization|MoP|Portfolio management|Project and programme management (PPM)|Strategic objectives|Vision
Published 09 Sep 2020
When a traditional IT organization evolves to achieve a higher velocity – delivering work more quickly and meeting the business demand for agility – it adopts new ways of working, such as DevOps. This usually triggers organizational changes which might lead to multiple produ...
Certification|IT service management (ITSM)|IT services|ITIL 4
Published 05 Jul 2017
How do you start a project using the PRINCE2 ® project management method? Mark Sutton, change manager and trainer, considers the steps: Starting up a project – according to PRINCE2 – is triggered by a mandate : a reason to do something or, in other words, a busin...
PRINCE2|Project management|Project planning|Requirements|Roles|Skills
Published 05 Jun 2018
The PMO has evolved from a mainly admin/support function into an exciting career space – so how can today’s practitioners successfully navigate the different opportunities on offer? PMO is becoming increasingly popular as an organizational entity around project management...
Career planning|Career progression|Project management|Project management office|Roles|Skills
Published 03 Sep 2019
It is hopefully not a shock to suggest that over the last couple of decades there has been a general trend across most industries for roles to move from the specialist to the more generalist. This is not to say that specialists in whatever field do not exist, they simply are ...
Career progression|PRINCE2|Project and programme delivery|Project and programme management (PPM)|Project management|Resource management|Roles|Stakeholder management
Published 24 Jun 2020
Remote working for many companies during this lockdown has proven the proverb: “necessity is the mother of invention”. In other words, if you’re forced to do it, you make it happen. US companies have often struggled with remote working ; it’s too early to tell which organiz...
IT service management (ITSM)|ITIL|ITIL 4|Value
Published 13 Aug 2020
In an era of adaptation and better ways of working in the context of continuous performance improvements, people have inevitably expanded their skill set and capabilities. Much of this change has stemmed from the shifting of roles and organizational structures in response to ...
AgileSHIFT|Career progression|Professional development|Skills