Published 11 Jan 2016
Organizational Change Management (OCM) is an approach to managing the people side of change. Any IT Service Management (ITSM) initiative, small or large, individual, team or department driven will in some way affect people. The OCM approach is about identifying where any res...
Change management|Communication|Empowerment|IT Service Management (ITSM)|ITIL|Stakeholder management
Published 06 Mar 2020
Happy International Women’s Day ! This year, we are celebrating some of the exceptional women we work with at AXELOS. These women are experts in their fields and respected leaders in their thought-communities. We ask a lot, but they always come out on top and deliver amazi...
Best practice|Certification|Collaboration|Communication|Empowerment|Frameworks|Identity|IT service management (ITSM)|Methodologies|Project and programme management (PPM)|Vision
Published 07 Aug 2018
As some of you may know, this week I’m attending the Agile Alliance conference, Agile 2018 in San Diego. The event run by the Scrum Alliance brings together many of the leading thinkers on everything agile for a whole week of talks, discussions and much more. For my part, I...
Agile|Benefits realization|Customer Engagement|Customer Experience|Customer needs|Empowerment
Published 16 Jun 2017
AXELOS’ research project – The Future Project Management Professional – found that project managers’ roles will evolve to become more strategic within their organizations. In fact, 90% recognized the need for a much stronger strategic vision that aligns with the overa...
Capabilities|CPD|MSP|PRINCE2|PRINCE2 Agile|Project management|Strategy execution|Value
Published 02 Apr 2019
“ Elas Projetam ” literally translates as “they (women) make projects” and perfectly encapsulates the focus of this recently-formed, voluntary organization in Brazil. Here, Vanessa Guimarães explains how the initiative aims to connect women working in project management and...
Career progression|Certification|Empowerment|PRINCE2|Project management|Qualifications|Training
Published 12 Nov 2019
How well prepared are organizations for the activities of cyber criminals in 2019? Organizations want to feel their efforts have made a difference to answering the question “ are we secure? ” However, there is no perfect solution or ability to be 100% secure; the real aim is...
Behaviour|Cyber security|Cyber-attack|Data protection|Learning|Privacy|Senior management commitment|Senior team|Sensitive data
Published 15 Jan 2020
As technology becomes more and more embedded in company processes, businesses need to look beyond the traditional ways of securing their organizations’ most valuable assets. This involves approaches that engage with people and understand their needs and perspectives on secu...
Behaviour|Communication|Confidentiality|Cyber resilience|Cyber security|Cyber-attack|Data protection|Empowerment
Published 12 Apr 2019
Why do so many of us fear change? Especially given its prevalence across our lifetime. The well-known business fable “ Who moved my cheese ” (I highly recommend reading it if you haven’t) outlines how our fear of change is driven by the fear of losing what currently sustains...
AgileSHIFT|Behaviour|Best practice|Business solutions|Change management|Empowerment|Roles
Published 21 May 2020
The focus on customer experience has really taken off in recent years. However, customer experience won’t happen without employee engagement; having engaged staff means the company performs more effectively. Therefore, creating more engaged employees is what companies should...
Customer experience|Customer needs|Empowerment|End-User Experience|IT service management (ITSM)|IT services|IT transformation|ITIL 4
Published 03 Jun 2020
Working on your career development and progression is a good use of time while on furlough or with hours to spare during the present pandemic. Whether you’re an existing project manager or someone who wants to further their business skills and employability, investing in yo...
Agile|Career planning|Career progression|Empowerment|Governance|Leadership|Learning|PRINCE2|Project management|Skills|Training