Published 14 Apr 2015
The justification for service governance is summed up neatly in the words of a CEO I know, when asked how things in the company were going: he said “Everything’s going OK, except operations.” While he and the company’s board were happy that the finances were in order, things...
Best Practice|Governance|IT Services|ITIL|M_o_R|MoP|MoV|MSP|Service Management
Published 01 Aug 2017
Good P3O governance is about ensuring that all key stakeholders have a clear understanding of the portfolio, programme and project boards that are focused on 'changing the business' and how it aligns to the corporate governance structure that is focused on 'running the busine...
Processes|Project and programme management (PPM)|Risk management|Stakeholder management
Published 03 Oct 2017
What is effective project and programme governance and why is it important to define and establish governance arrangements for success and the realization of benefits? T he focus of many organizations , particularly in the public sector, is how to reduce the cost of opera...
Behaviour|Project and Programme Management (PPM)|Requirements|Roles|Stakeholder management
Published 17 Mar 2015
An organization needs clarity and transparency to show leaders and boards of directors how well it’s operating, but without everybody having to become accountants! With no disrespect to the accountancy profession, viewing an organization solely from a financial point of view...
Best Practice|Continual Service Improvement (CSI)|Governance|IT services|ITIL|Service management|Value
Published 12 Dec 2016
What is the difference between leadership, management, and governance? Peter Drucker said that “leadership does the right thing while management does things right”. But why is it important to distinguish between them? Issues arise when people confuse the roles, and while...
Published 28 Jul 2015
Adopting service governance is a major change to the way a company organizes itself. Traditionally, directors are presented with reports by departments or via the general ledger which makes it difficult to translate this mass of financial information to arrive at a clear, e...
ITIL|Service management|Stakeholder management
Published 25 Jul 2018
If you want to successfully deliver new products and services to keep your organization competitive in today’s changing world, effective project management is critical. The project management method, PRINCE2 ® , has been taken up by more than 150 countries and, by its prov...
Agile|Certification|Frameworks|Governance|PRINCE2|PRINCE2 Agile|Project management|Qualifications
Published 24 May 2018
Since good governance is about the processes for making and implementing decisions, then effective governance and accountability structures are vital particularly if organizations are to successfully use an agile approach to deliver business change through the investment of p...
Published 15 Aug 2016
In the past 30 years the Northern Ireland Civil Service has seen an increased focus on delivering change and less on “business as usual” activity. This demand for improved public services has changed the way these services are delivered and that requires a much more robust a...
Best practice|Change management|Governance|MSP|PRINCE2|PRINCE2 Agile
Published 05 Aug 2016
Why is robust governance and deploying a best practice framework so important when organizations want to introduce change? If you want changes from a business transformation programme which stick - i.e. things delivered that are embraced and used by the business operationa...
Best Practice|Change management|Frameworks|Governance|MSP|Programme management