Published 06 Dec 2016
The IT Service Management Professional in 2030: A future full of opportunities
Capabilities|Career planning|IT Service Management (ITSM)|Service management
Published 02 Feb 2018
AXELOS is proud to announce the release of the IT Service Management Benchmarking Report 2017, exploring the trends and challenges faced by the ITSM industry.
Best Practice|Certification|IT Service Management (ITSM)|ITIL|Professional development
Published 04 Sep 2018
Presented by Author Thought Leader Strategy and Transformation Expert Sumit Kumar Jha, this webinar discusses the impact of the Internet of Things (IoT) on service management.
IT service management (ITSM)|IT services|ITIL|Service management|Vulnerability
Published 31 Jan 2017
ITIL helping Indian organizations enhance service management
Best Practice|Certification|Frameworks|IT Service Management (ITSM)|ITIL|Training
Published 23 Apr 2018
This webinar discusses the practical application of the ITIL4IT standard to IT service management.
Best practice|Continual Service Improvement (CSI)|Frameworks|IT Service Management (ITSM)|ITIL|Learning|Service Management
Published 21 Nov 2017
AXELOS and itSMF UK renew partnership to promote best practice in IT service management
AXELOS|Best Practice|Collaboration|IT Service Management (ITSM)|Service Management
Published 02 Oct 2019
This paper explores Service Design and Problem management as part of risk management and how risk management is part of Continual Service Improvement.
Continual Service Improvement (CSI)|ITIL|Problem management|Processes|Risk management
Published 03 Sep 2015
How ITIL can help to transform IT service management in the academic world
Continual Service Improvement (CSI)|IT Services|ITIL|Service Desk|Service Management|Service Operation
Published 26 Jun 2018
View our range of ITIL case studies and white papers.
Best Practice|Continual Service Improvement (CSI)|IT Service Management (ITSM)|ITIL|Qualifications|Service Design|Service Operation|Service Strategy|Service Transition
Published 22 Jan 2015
New white paper - An Introduction to Service Integration and Management and ITIL
Information Management|IT Services|ITIL|Service Management