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472 Results found for 'IT Service Management'
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IT Service Management Benchmarking Report 2017 Webinar
Event
Published 02 Feb 2018
AXELOS is proud to announce the release of the IT Service Management Benchmarking Report, exploring the trends and challenges faced by the ITSM industry.
Best Practice|Certification|IT Service Management (ITSM)|ITIL|Professional development
Elevating NextGen Service Management for the Age of IoT
Event
Published 04 Sep 2018
Presented by Author Thought Leader Strategy and Transformation Expert Sumit Kumar Jha, this webinar discusses the impact of the Internet of Things (IoT) on service management.
IT service management (ITSM)|IT services|ITIL|Service management|Vulnerability
Equinor: Adapting ITIL Beyond IT
Event
Published 06 Dec 2018
This webinar described Equinor's experiences of implementing an ITIL based framework for technical engineers, controllers and HR personnel and also addressed Equinor’s user centric strategy.
IT service management (ITSM)|ITIL|Service catalogue|Service management|Value
Taking IT4IT on the ITSM journey: a discussion
Event
Published 23 Apr 2018
This webinar discusses the practical application of the ITIL4IT standard to IT service management.
Best practice|Continual Service Improvement (CSI)|Frameworks|IT Service Management (ITSM)|ITIL|Learning|Service Management
Putting Service Before IT - Exploring the Future of ITSM
Event
Published 09 Aug 2017
This session covers the evolution of ITSM businesses and the shift to a more service-based culture.
ITIL® and SIAM: An example ITIL-based model for effective Service Integration and Management
Event
Published 31 Jul 2015
Following his AXELOS white paper, An example ITIL®-based model for effective SIAM, Kevin Holland hosts a webinar discussing its key points.
ITIL
Webinar: 6 steps to creating a culture of improvement in IT
Event
Published 16 May 2017
In this session, Richard Josey, Lead Service Management Consultant for Thebes Group, will explain the importance of CSI and give you six simple steps.
ITIL
ITSM Masterclass: ITIL in a world of digital transformation
Event
Published 08 Aug 2018
Hosted by BrightTALK, this webinar discusses the role of ITIL in digital transformation and how ITIL's Guiding Principles can help organizations.
IT Service Management (ITSM)|ITIL
Webinar: Adopting Service Governance: Governing portfolio value for sound corporate citizenship
Event
Published 02 Jul 2015
This webinar was produced in conjunction with the upcoming launch of the new ITIL publication from AXELOS, Adopting Service Governance: Governing portfolio value for sound corporate citizenship.
ITIL
Webinar: Getting Started with CloudOps and DevOps: Service Monitoring as a Service
Event
Published 14 Oct 2015
How a holistic approach to adopting an ITIL®-based operations model can support the cloud as well as the evolution of roles and accountabilities in the modern cloud world.
ITIL
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