Published 02 Jul 2015
This webinar was produced in conjunction with the upcoming launch of the new ITIL publication from AXELOS, Adopting Service Governance: Governing portfolio value for sound corporate citizenship.
Published 09 Aug 2017
In this webinar, Karen Ferris, co-author of ITIL® Practitioner, explains the importance of organizational change management and reviews the knowledge and tools available in ITIL Practitioner to support change professionals with OCM.
Published 22 Jun 2016
This webinar session features Lisa Hodges, the Owner of Cornerstone Service Management and Keith Sutherland Co-Founder and Partner of Service Management Dynamix, who will both share their thoughts and experiences on how to efficiently and effectively combine methodologies and ...
Published 25 Jul 2018
AXELOS has announced the release of My AXELOS, an online content subscription aligned to ITIL®, PRINCE2® and MSP®.
Best practice|Career progression|IT Service Management (ITSM)|ITIL|MSP|PRINCE2|Professional development|Programme management|Project management
Published 06 Nov 2015
With the upcoming launch of ITIL Practitioner, AXELOS is hosting this webinar to provide more information and details on the new certification.
Published 18 Aug 2017
In this webinar, ITSM Product Manager at AXELOS and DevOps Guru, Akshay Anand will explain how to think beyond DevOps (or even beyond BizDevOps!) and to think about flow, feedback, and continual improvement from a system design perspective.
Published 24 Mar 2016
AXELOS and Quint Wellington Redwood (co-developer of ITIL® Practitioner) present an informational webinar on the new ITIL® Practitioner Training & Certification.
Published 14 Jun 2016
Can ITIL® and the HDI Support Center Standard jointly advance you to support centre superiority? AXELOS and HDI recently released a joint white paper which says yes.
Published 29 Aug 2019
0.5 CPD Points
As a global car fleet organization with around 6000 employees worldwide, LeasePlan is reliant on its Information Services to connect the different parts of its business.
Adopt and Adapt|Business solutions|Continual Service Improvement (CSI)|IT Service Management (ITSM)|IT services|ITIL|Methodologies|Service Management
Published 23 May 2019
This case study focuses on the importance of IT and IT service management to the success of the US Department of the Interior (DoI).
Customer experience|Customer needs|IT service management (ITSM)|IT services|ITIL|Service management|Value