Published 30 Apr 2018
What does a good PMO (project/programme management office) look like? The standard response is often to describe a best practice model and list some core services, but I want to challenge this perspective. In my view, it doesn’t really matter what activities your PMO provid...
Communication|Project management|Project management office|Roles|Stakeholder management|Strategy execution
Published 12 Dec 2016
What is the difference between leadership, management, and governance? Peter Drucker said that “leadership does the right thing while management does things right”. But why is it important to distinguish between them? Issues arise when people confuse the roles, and while...
Published 31 Mar 2016
Q: When is an iceberg not just a large block of ice that can sink ships? A: When it’s the hidden iceberg of attitude, behaviour and culture that stops an organization getting the full benefit from implementing ITIL ® . For example, a large European bank had adopted ...
Collaboration|Continual Service Improvement (CSI)|ITIL|Processes|Skills|Training|Value
Published 07 Jul 2017
Passing the ITIL ® Practitioner certification is a significant achievement. It shows you can take the ITIL framework and adapt it to real-life situations. The following tips will improve your chance of passing your exam. Studying for the ITIL Practitioner exam and getting...
Certification|Critical success factors|Examinations|IT Service Management (ITSM)|ITIL|Qualifications
Published 28 Nov 2018
You may have heard about our latest guidance AgileSHIFT and wondered, what makes it different from other Agile products. After all, there are a lot of methods, methodologies and approaches that carry the name ‘Agile’, so why do we need another one? Well, the thing is, Agile...
Agile|AgileSHIFT|Benefits realization|Best practice|Customer needs|Methodologies
Published 01 Feb 2018
In the international bestseller The 7 habits of highly effective people (Free Press, 1988), Steven R. Covey describes an approach to being effective in attaining goals by aligning oneself to what he calls the ‘true north’ principles of a character ethic that are universal...
Behaviour|Project management|Stakeholder engagement|Strategy Execution|Vision
Published 03 Oct 2019
Emma-Ruth Arnaz Pemberton looks back at her career in project management and the role that best practice professional certification has played. Like a lot of people, I “fell” into project management without any formal qualifications. I was working abroad at the time an...
Career progression|Certification|CPD|Learning|M_o_R|MSP|PRINCE2 Agile|Professional development|Project management|Qualifications
Published 04 Nov 2015
Though a performance analytics and testing company, SOASTA use ITIL ® best practice to consider key processes for any application lifecycles and have applied them to their development methodology. In this blog, Dan discusses a little of what they have learned so far. ...
Best Practice|Change management|End-user experience|Methodologies|Processes
Published 22 May 2017
Is there room in today’s organizations for both AXELOS’ PRINCE2 ® method and PMI’s IPECC (Initiating, Planning, Executing, [Monitoring and] Controlling, Closing)* framework described in the PMBOK ® Guide ? While PMI* provides an excellent framework for the management ...
Best Practice|Governance|PRINCE2|Project management|Value
Published 14 Oct 2015
What's the point of ongoing professional development? In "My CPD Life", a short series of blog posts to coincide with the launch of the AXELOS Professional Development Programme , experienced practitioners share their views on the value of keeping your professional sk...
Best Practice|Capabilities|Career planning|CPD|Project management|Skills|Training