Published 18 Aug 2017
In this webinar, ITSM Product Manager at AXELOS and DevOps Guru, Akshay Anand will explain how to think beyond DevOps (or even beyond BizDevOps!) and to think about flow, feedback, and continual improvement from a system design perspective.
Published 23 Jul 2020
AXELOS' first My ITIL panel webinar discussed how to develop a digital strategy to harness the opportunities digital can offer while remaining competitive in a constantly changing and disruptive world.
Best practice|Business solutions|Critical success factors|Digital transformation|IT service management (ITSM)|IT services|IT transformation|ITIL 4|Value
Published 27 Mar 2020
Our webinar discusses the 4 types of transformation, the factors to consider for each one and how ITIL 4 can help address the challenges they present.
Behaviour|Digital transformation|Empowerment|Frameworks|IT service management (ITSM)|IT services|ITIL 4
Published 04 Sep 2018
Presented by Author Thought Leader Strategy and Transformation Expert Sumit Kumar Jha, this webinar discusses the impact of the Internet of Things (IoT) on service management.
IT service management (ITSM)|IT services|ITIL|Service management|Vulnerability
Published 02 Jul 2015
This webinar was produced in conjunction with the upcoming launch of the new ITIL publication from AXELOS, Adopting Service Governance: Governing portfolio value for sound corporate citizenship.
Published 09 Aug 2016
Our webinar, MSP: Managing Successful Programmes in Practice, discussed how the framework can help organizations improve their programme management practices and offer better services to their customers.
Published 23 Apr 2018
This webinar discusses the practical application of the ITIL4IT standard to IT service management.
Best practice|Continual Service Improvement (CSI)|Frameworks|IT Service Management (ITSM)|ITIL|Learning|Service Management
Published 06 Dec 2018
This webinar described Equinor's experiences of implementing an ITIL based framework for technical engineers, controllers and HR personnel and also addressed Equinor’s user centric strategy.
IT service management (ITSM)|ITIL|Service catalogue|Service management|Value
Published 06 Nov 2015
With the upcoming launch of ITIL Practitioner, AXELOS is hosting this webinar to provide more information and details on the new certification.
Published 02 Feb 2018
AXELOS is proud to announce the release of the IT Service Management Benchmarking Report 2017, exploring the trends and challenges faced by the ITSM industry.
Best Practice|Certification|IT Service Management (ITSM)|ITIL|Professional development