Published 08 Aug 2018
Hosted by BrightTALK, this webinar discusses the role of ITIL in digital transformation and how ITIL's Guiding Principles can help organizations.
IT Service Management (ITSM)|ITIL
Published 06 Dec 2018
This webinar described Equinor's experiences of implementing an ITIL based framework for technical engineers, controllers and HR personnel and also addressed Equinor’s user centric strategy.
IT service management (ITSM)|ITIL|Service catalogue|Service management|Value
Published 06 Nov 2015
With the upcoming launch of ITIL Practitioner, AXELOS is hosting this webinar to provide more information and details on the new certification.
Published 24 Mar 2016
AXELOS and Quint Wellington Redwood (co-developer of ITIL® Practitioner) present an informational webinar on the new ITIL® Practitioner Training & Certification.
Published 31 Jul 2015
Following his AXELOS white paper, An example ITIL®-based model for effective SIAM, Kevin Holland hosts a webinar discussing its key points.
Published 14 Jun 2016
Can ITIL® and the HDI Support Center Standard jointly advance you to support centre superiority? AXELOS and HDI recently released a joint white paper which says yes.
Published 01 Jun 2015
A review of Essex County Council's journey along the road to ITIL process maturity.
Published 09 Aug 2017
In this webinar, Karen Ferris, co-author of ITIL® Practitioner, explains the importance of organizational change management and reviews the knowledge and tools available in ITIL Practitioner to support change professionals with OCM.
Published 02 Jul 2015
This webinar was produced in conjunction with the upcoming launch of the new ITIL publication from AXELOS, Adopting Service Governance: Governing portfolio value for sound corporate citizenship.
Published 22 Jun 2016
This webinar session features Lisa Hodges, the Owner of Cornerstone Service Management and Keith Sutherland Co-Founder and Partner of Service Management Dynamix, who will both share their thoughts and experiences on how to efficiently and effectively combine methodologies and ...