Case study
Published 12 Sep 2018
0.5 CPD Points
This case study describes how P3M3® is helping London Underground to save money, provide a better service and empower its staff.
Benefits realization|Capabilities|Customer Engagement|Management|Maturity models|P3M3|Portfolio Management|Programme management|Project management|Senior team|Stakeholder engagement
Case study
Published 12 Sep 2018
0.5 CPD Points
The project to set up the new Service Desk following ITIL procedures was formally initiated by the company’s official IT change authority, in our case called the Change Advisory Board (CAB).
Best practice|Frameworks|Impact assessments|ITIL|PRINCE2|Processes|Service Management|Training
Case study
Published 11 Sep 2018
0.5 CPD Points
This Case Study describes how the Department for Energy and Climate Change use P3M3.
Best practice|Maturity models|P3M3|Portfolio Management|Project and programme delivery
Case study
Published 12 Sep 2018
This case study describes how the ITIL® Practitioner Guiding Principle Start where you are enabled the Walt Disney Company to begin its ITIL Journey.
Adopt and adapt|Frameworks|IT Service Management (ITSM)|ITIL|Service desk|Training
Case study
Published 11 Sep 2018
The project used PRINCE2 Agile to develop a cloud and desktop-based building information modelling (BIM) solution for subsurface investigation.
Behaviour|Cloud services|Collaboration|PRINCE2 Agile|Processes