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How well prepared are organizations for information security and risk management in an increasingly cloud computing-based world that is also volatile, uncertain, complex and ambiguous (VUCA) ? The rush to use cloud services sometimes means organizations are not thinking fu...

Good information security and cyber resilience begins with creating a solid security strategy. So, how do organizations and their CISOs or Heads of IT and security create such a strategy? There are a number of critical questions, driving factors and strategic considerations ...

Gary Warzala is the former SVP CISO at Visa and has also held senior roles in information security and IT risk management at Aon and GE (General Electric). In 2014, he was a trusted CISO adviser for a major retailer following a serious information security breach. In this...

What is IT4IT and who is it relevant for? AXELOS’ ITSM Portfolio Development Manager, Roman Zhuravlev and Anton Lykov, Solution Architect for Micro Focus, discussed the IT4IT architecture model in a recent AXELOS webinar and this blog post offers a brief summary of their dis...

If you believe Darwin was right when he said that survival is about being adaptable to change, it is fair to say that the decisions you are making today about the change projects being delivered in your organization are crucial to ongoing survival of your organization. Over...

When thinking about cyber resilience, just how important do you believe the people in your organization are? All your people, from top to bottom? You have heard the expression, ‘ People, Process, and Technology’ a thousand times. But which is the most critical of the three...

Following the release of ISO/IEC TR 20000-11:2015: Part 11 - Guidance on the relationship between ISO/IEC 20000-1:2011 and service management frameworks: ITIL® at the end of 2015 , we spoke to Shirley Lacy, managing director of ConnectSphere, who was involved in i...

CIOs have overall responsibility for IT strategy within a business and are accountable for the governance and management of IT resources. In most organizations, the CIO is someone with a broad knowledge of IT and is able to provide vision and leadership in all aspects of IT...

Lockdown has, I believe, ultimately changed all products to services and means that service managers will be needed more and more. Thinking about ITIL 4 ® , the co-creation of value is going to be increasingly important to service management if you want to understand busin...

What is agile project management and does it mean the same thing to everyone practising it? To some people it’s about delivering at pace. To others, it’s a blend of Agile and more traditional approaches to project management which, with the right focus, leads to an increas...