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385 Results found for 'Knowledge management\u0026type=5'
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The Knowledge Academy
Published 13 Aug 2019
The Knowledge Academy specializes in high quality, accredited training and are the largest global provider of AXELOS examinations.
Global Knowledge
Published 13 Aug 2019
Global Knowledge offer comprehensive professional development for technologies like big data, cloud, cybersecurity and networking.
Content Hub
Published 29 Jul 2019
AXELOS' Content Hub hosts our back catalogue of best practice case studies, white papers, blog posts and webinars, including those focused on ITIL and PRINCE2.. Use our search and topic filter to find engaging content on subjects such IT service management, project management ...
Synergies between ITIL® and Knowledge-Centered Support White Paper
Case study
Published 23 Oct 2019
0.5 CPD Points
The paper offers the reader information and guidance on the interaction and cooperation between ITIL and KCS. It illustrates the fact that ITIL and KCS are collaborative, and organizations that adopt both practices position themselves for increased success.
Best practice|Customer Engagement|ITIL|Management
Building Cyber Resilience from the Board down White Paper
White paper
Published 22 Oct 2019
0.5 CPD Points
This White Paper asks whether Directors have the knowledge they need to meet this responsibility and what learning methods might be most effective in reaching them.
Cyber Resilience|Cyber security|Learning|Senior management commitment|Senior team
ITIL is a lifeline for the non-traditional IT Leader
Blog
Published 23 Oct 2019
Five years ago, after more than 21 years with Ashland in multiple business roles, I was appointed director of IT customer support and service delivery. Unfortunately, I had zero traditional IT knowledge. I literally Googled “IT education” and found the word ITIL ® . Fast for...
Customer needs|IT service management (ITSM)|ITIL|ITIL 4|Processes|Requirements
PRINCE2® and the IPMA® Competence Baseline (ICB®3) White Paper
White paper
Published 22 Oct 2019
This White Paper intends to demonstrate how PRINCE2® contributes to the knowledge element of ICB3® which will be useful for project managers wishing to undertake certification with either IPMA® or PRINCE2.
Best practice|Governance|PRINCE2|Project and programme delivery|Project and programme management (PPM)|Project management|Project management office
SureSkills
Published 13 Aug 2019
We provide training – knowledge & learning – focused on the application of learning & the realization of business value.
PRINCE2 Practitioner – it’s worth the extra step
Blog
Published 16 Aug 2019
Despite being an experienced project manager, I keep the PRINCE2 ® Practitioner book on my desk and refer to it often, especially when starting a project. I think that’s the important point: If you want to be a project management professional you need the PRINCE2 Practit...
Best practice|Certification|Governance|Methodologies|PRINCE2|Project management|Training
My CPD Life - IT service management consultant Colin Rudd
Blog
Published 06 Jan 2016
What's the point of ongoing professional development? In "My CPD Life", a short series of blog posts to coincide with the launch of the AXELOS Professional Development Programme , experienced practitioners share their views on the value of keeping your skills and kno...
Adopt and adapt|Capabilities|Career planning|CPD|IT Service Management (ITSM)|Skills|Training
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