Published 29 Aug 2017
Jane Nichols, COO of CITI, explores the concept of "learn faster, learn smarter" for people either studying best practices such as PRINCE2 ® to obtain a certification or qualified people continuing their professional development journey. People studying best practi...
Published 22 Mar 2018
Glasspaper is Norway’s leading course and skill provider. We have the widest portfolio of courses throughout the Norwegian market.
Published 24 Nov 2017
Learning Tree International is a leading global provider of truly effective training to IT and business professionals and offers a broad library of instructor-led courses focused on a range of IT and management specialties.
Published 15 Feb 2019
On Thursday 7 February, I attended the 2019 Learning Awards , run by Learning Performance Institute. AXELOS sponsored the People Development Programme of the Year Award (Private sector) which was presented to Honda Motor. The evening was a fantastic opportunity for all tho...
Career progression|CPD|Digital transformation|Learning|Professional development|Skills
Published 15 May 2019
This week, we celebrate the annual Learning at Work Week , a national event that celebrates professional development and lifelong learning in the workplace. All over the UK, organisations are running activities and workshops to empower professionals with new skills and know...
Published 03 Apr 2019
This paper describes an approach to user support automation based on machine learning. It illustrates how ITIL guiding principles help to improve service management practices with modern automation solutions.
End-User Experience|Incident management|IT service management (ITSM)|ITIL|Learning|Service desk|Service management
Published 20 Apr 2016
Abid Ismail was named the new CEO of AXELOS in December 2015, having been Chief Financial Officer since the company was formed in 2013. In a series of blog posts by Abid that will focus on the different stages of learning, development of knowledge and learning validati...
Published 04 Apr 2019
With so much hype today about artificial intelligence, IT service providers need to weed out the facts from the fiction to develop as successful strategy . The most promising area of study and research in artificial intelligence for ITSM is in machine learning or teaching co...
IT service management (ITSM)|IT services|Service management|Strategic objectives|Value
Published 15 May 2018
As an organization are you interested in attracting top talent? In growing your business? Providing your employees, the tools they need to be successful? If you are than you need to create a learning-centred work culture. Our re cent ITSM and PPM benchmarking surveys sho...
Capabilities|CPD|Learning|Learning from experience|Professional development|Skills
Published 07 Mar 2016
How well-prepared is the UK’s workforce for a cyber attack on the companies they work for? What generally dictates the capability and performance of anyone, working anywhere is the relevance and effectiveness of the training and learning they’re given and the behaviours they...