Published 29 Aug 2017
Jane Nichols, COO of CITI, explores the concept of "learn faster, learn smarter" for people either studying best practices such as PRINCE2 ® to obtain a certification or qualified people continuing their professional development journey. People studying best practi...
Published 15 Feb 2019
On Thursday 7 February, I attended the 2019 Learning Awards , run by Learning Performance Institute. AXELOS sponsored the People Development Programme of the Year Award (Private sector) which was presented to Honda Motor. The evening was a fantastic opportunity for all tho...
Career progression|CPD|Digital transformation|Learning|Professional development|Skills
Published 15 May 2019
This week, we celebrate the annual Learning at Work Week , a national event that celebrates professional development and lifelong learning in the workplace. All over the UK, organisations are running activities and workshops to empower professionals with new skills and know...
Published 15 May 2018
As an organization are you interested in attracting top talent? In growing your business? Providing your employees, the tools they need to be successful? If you are than you need to create a learning-centred work culture. Our re cent ITSM and PPM benchmarking surveys sho...
Capabilities|CPD|Learning|Learning from experience|Professional development|Skills
Published 20 Apr 2016
Abid Ismail was named the new CEO of AXELOS in December 2015, having been Chief Financial Officer since the company was formed in 2013. In a series of blog posts by Abid that will focus on the different stages of learning, development of knowledge and learning validati...
Published 04 Apr 2019
With so much hype today about artificial intelligence, IT service providers need to weed out the facts from the fiction to develop as successful strategy . The most promising area of study and research in artificial intelligence for ITSM is in machine learning or teaching co...
IT service management (ITSM)|IT services|Service management|Strategic objectives|Value
Published 07 Mar 2016
How well-prepared is the UK’s workforce for a cyber attack on the companies they work for? What generally dictates the capability and performance of anyone, working anywhere is the relevance and effectiveness of the training and learning they’re given and the behaviours they...
Published 10 May 2018
“Nobody wants to show you the hours and hours of becoming. They'd rather show the highlight of what they've become" – Angela Duckworth author of 'Grit: Passion, Perseverance, and the Science of Success'. In my career, I have been very blessed with opportunities, life less...
Career progression|IT Service Management (ITSM)|Learning|Professional development
Published 22 Mar 2019
IT service management – at the turn of the century and before ITIL® v2 – was as difficult to manage as landing on the moon and finding a state of anarchy. But – in my career post-ITIL v2 – I discovered a common language, a glossary, definitions of service level agreements ...
Best practice|Certification|IT service management (ITSM)|ITIL|Learning|PRINCE2|Training
Published 04 Dec 2015
You’ve done it! You studied hard, you took the exam, and you passed it! You are now a fully-accredited practitioner. But what often happens next is that on your return to work you fail to apply what you’ve learned. There are several possible reasons for this: maybe you took...