White paper
Published 12 Sep 2018
This paper explores Service Design and Problem management as part of risk management and how risk management is part of Continual Service Improvement.
Continual Service Improvement (CSI)|ITIL|Problem management|Processes|Risk management
White paper
Published 11 Sep 2018
0.5 CPD Points
This paper explains how Management of Risk (M_o_R®) aligns with corporate governance principles.
Best practice|Change management|Frameworks|M_o_R|Processes|Risk Management|Stakeholder management
White paper
Published 11 Sep 2018
0.5 CPD Points
This White Paper discusses the implementation of Agile frameworks within organizations where the complexity of the delivery and management environment means that inspecting and adapting the Best Management Practice guidance frameworks is recommended.
Agile|Best practice|Frameworks|ITIL|M_o_R|MoP|MoV|P3O|PRINCE2|Project and programme management (PPM)
Case study
Published 12 Sep 2018
0.5 CPD Points
In this White Paper, Lead Trainer at Maven Training, Polly Murphy, defines the seven key principles that underpin the Management of Value approach.
Best practice|Budgets|Management|MoV|Resource management|Stakeholder management|Training
White paper
Published 11 Sep 2018
0.5 CPD Points
This White Paper describes how Management of Risk: Guidance for Practitioners (M_o_R) can be applied within organizations that are responsible for delivering public services.
Best practice|Capabilities|M_o_R|Management|Processes|Risk Management
White paper
Published 12 Sep 2018
0.5 CPD Points
This White Paper explains the key similarities and differences of AXELOS', MoP's and PMI's portfolio management guidance and also aims to demonstrate the value of both.
Best practice|Change management|Frameworks|Methodologies|MoP|Portfolio Management
Case study
Published 11 Sep 2018
0.5 CPD Points
This White Paper sets out to describe at a high level what cloud computing is, how cloud computing is a disruptive innovation and what this means to IT organizations across the globe.
Cloud Computing|Cloud services|Customer Experience|Customer needs|IT Service Management (ITSM)|IT services|ITIL|Service Management
White paper
Published 11 Sep 2018
This White Paper is intended to show how M_o_R Guidance for Practitioners can be used to help organizations ensure their risk management approach meets the requirements of ISO 31000:2009.
Best practice|Frameworks|Governance|M_o_R|Methodologies|Risk Management
White paper
Published 12 Sep 2018
0.5 CPD Points
This White Paper explains why the decision was made to refresh M_o_R® and describes the main changes and improvements that have been made to the guide.
Best practice|Change management|M_o_R|Management|Processes|Stakeholder management
White paper
Published 11 Sep 2018
0.5 CPD Points
This white paper aims to show how risk management can be of assistance in the context of service management.
Best practice|ITIL|M_o_R|Risk Management