Published 10 Dec 2014
"How can we be sure if our programmes and projects are delivering successful results? What's the best way of pinpointing our strengths and weaknesses?" Maturity is about recognizing the strengths and weaknesses in an organization’s existing portfolio, programmes and proje...
Maturity Models|P3M3|Portfolio Management|Programme Management|Project Management
Published 02 Feb 2018
My view is that companies in 2017 really started discovering that one IT service management (ITSM) solution doesn’t fit all and they need a broader perspective, with different tools for different challenges. This means not only getting more frameworks and models to sit tog...
DevOps|Frameworks|IT Service Management (ITSM)|ITIL|Project management|Value
Published 23 Feb 2018
Scott Harberd shares his experience of implementing PPM software during a period of transformation and change for one of the UK’s largest airlines. Following a period of rapid growth and promotion to the FTSE 100, the organization was outwardly successful but highly i...
Benefits realization|Change management|Communication|IT transformation|Maturity models|Project and Programme Management (PPM)
Published 02 Jul 2015
The new P3M3 v3.0 best practice guidance solves a number of issues present in its previous incarnations. Most importantly, it greatly enhances the quality of advice organizations can obtain to help them improve their project, programme and portfolio maturity. As co-author o...
Best practice|Change management|Frameworks|Management|Maturity models|P3M3|Project and programme management (PPM)
Published 26 Aug 2016
When embarking on any project, the hardest part is knowing where to begin. But as the Guiding Principles of ITIL Practitioner recommend, my view is that you should start where you are. I recently put these principles into practice when completing a strategic review of our I...
Frameworks|Information Management|IT Service Management (ITSM)|ITIL|Maturity Models
Published 10 Feb 2016
Does your organization have a problem with delivering projects and are you wrestling with the question: “how do we start to improve our projects?” It might seem like a simple question but the answer is more complex. This is because there is no universal right answer, as dif...
Maturity models|P3M3|Programme management|Project and programme delivery|Project management|Stakeholder management
Published 24 Mar 2015
P3M3® v3.0 is – in the world of best practice guidance – the “big one”. This latest version, the newest since 2008, will provide PPM consultants and organizations they work with the evidence for whether projects, programmes and portfolios are working or not and their return ...
Best Practice|Management|Maturity models|P3M3|Processes|Project and programme management (PPM)
Published 01 Jul 2015
This year AXELOS launched the AXELOS Consulting Partner Programme . The programme allows consulting organizations to enter into an official partnership with AXELOS for the first time. The programme is part of our continuing commitment to ensure all organizations that use our...
Best Practice|Maturity models
Published 18 Jul 2018
What can ITSM practitioners learn from getting involved in problem-solving simulation activities? For example, the Apollo 13 simulation – something offered by accredited trainers – replicates the NASA event made famous by the phrase “Houston, we’ve got a problem”. And i...
Behaviour|Collaboration|Communication|Frameworks|IT Service Management (ITSM)|ITIL|Processes
Published 19 Mar 2019
In the first part of this two-part blog post series on ITSM anti-practices, ITIL Expert Pavel Demin described the problems of being too focused on implementation, increasing process maturity, "join-the-dots" ITSM and the risks of fast-tracking change requests. This time, P...
Incident management|IT service management (ITSM)|IT services|ITIL|Service management|Value