White paper
Published 22 Oct 2019
This white paper describes the relationship between Agile methodologies, ITIL 4 and ITSM and how adopting Agile and ITIL 4 can benefit an organization.
Agile|Collaboration|IT service management (ITSM)|ITIL|Problem management|Service management|Value
White paper
Published 22 Oct 2019
0.5 CPD Points
This paper covers the purpose of value management, how and why it should be implemented and reasons why companies may deter from using this approach.
Best practice|Business solutions|Governance|Management|Methodologies|MoV|Requirements|Value
White paper
Published 22 Oct 2019
0.5 CPD Points
This White Paper, by Jenny Dugmore and Sharon Taylor, outlines the differences between ITIL V3 and ISO/IEC 20000, from the perspective of each clause in the standard where the core five ITIL books either do not cover it or cover it differently.
Best practice|Frameworks|IT Service Management (ITSM)|ITIL|Methodologies|Service Management
Case study
Published 22 Oct 2019
0.5 CPD Points
This white paper describe the benefits of running PRINCE2 and DSDM together and provides a general overview on how to achieve this.
Agile|Budgets|Frameworks|Methodologies|PRINCE2|Project management|Stakeholder management
White paper
Published 12 Dec 2019
This White Paper is intended to show how M_o_R Guidance for Practitioners can be used to help organizations ensure their risk management approach meets the requirements of ISO 31000:2009.
Best practice|Frameworks|Governance|M_o_R|Methodologies|Risk Management
White paper
Published 22 Oct 2019
0.5 CPD Points
The White Paper published in January 2008 compared ITIL® V3 and ASL®. Since then, new versions of both ITIL and ASL have been published, prompting this updated White Paper.
Frameworks|IT Service Management (ITSM)|IT services|ITIL|Methodologies|Processes|Requirements
White paper
Published 22 Oct 2019
0.5 CPD Points
This White Paper explains the key similarities and differences of AXELOS', MoP's and PMI's portfolio management guidance and also aims to demonstrate the value of both.
Best practice|Change management|Frameworks|Methodologies|MoP|Portfolio Management
White paper
Published 24 Jan 2020
0.5 CPD Points
White Paper discussing how to integrate quality processes into a continual improvement scheme using Six Sigma and ITIL.
Capabilities|Change management|Frameworks|IT Service Management (ITSM)|ITIL|Methodologies|Processes|Service Management
White paper
Published 07 Feb 2020
This white paper shows how PRINCE2 can help organizations ensure their project management approach follows the recommendations of BS 6079:2019.
Best practice|Business solutions|Governance|Methodologies|PRINCE2|PRINCE2 Agile|Project management|Project planning|Roles|Skills|Training
White paper
Published 11 Feb 2020
This white paper discusses how to sponsor adoption of PRINCE2 in an organization and the importance of the role of the sponsor to do this successfully.
Behaviour|Benefits realization|Empowerment|Leadership|Methodologies|PRINCE2|Project and programme delivery|Project management|Project sponsorship|Roles|Senior management commitment