Published 08 Jan 2018
2017 was certainly an interesting year for project management and 2018 looks set to be equally eventful. In a positive move for the industry, the Association for Project Management (APM) received its Royal Charter . This is a major step forward for the profession and tak...
Published 28 Nov 2018
You may have heard about our latest guidance AgileSHIFT and wondered, what makes it different from other Agile products. After all, there are a lot of methods, methodologies and approaches that carry the name ‘Agile’, so why do we need another one? Well, the thing is, Agile...
Agile|AgileSHIFT|Benefits realization|Best practice|Customer needs|Methodologies
Published 19 Oct 2015
More and more organizations are finding a need for their employees to have project management knowledge because the work people do is increasingly project-based. Not only that, but as the world becomes more complex and advances in technology are made every day, project acti...
Agile|Best Practice|Processes|Project management
Published 12 Dec 2016
What is the difference between leadership, management, and governance? Peter Drucker said that “leadership does the right thing while management does things right”. But why is it important to distinguish between them? Issues arise when people confuse the roles, and while...
Published 26 May 2015
How to develop and grow control processes that work for your teams How do teams deliver better quality software or an IT solution at a pace that matches the needs of a business? This question is especially pertinent in the context of the solution development lifecycle an...
Change Management|Change Requests|Collaboration|Methodologies
Published 14 Oct 2016
ITIL is being challenged by ‘shiny new’ philosophies, methodologies and frameworks that have recently laid claim to the work practices of service management professionals. But how valid and viable are these new approaches and how do they relate to the ITIL ® framework ...
Certification|Frameworks|IT Service Management (ITSM)|ITIL|Methodologies|Processes
Published 06 Jun 2018
PRINCE2 Agile ® arguably offers the best of both worlds, so why aren’t more Agile practitioners embracing this collaborative approach? In the past five years or so, I’ve seen a growing recognition within the Agile community that controls, governance and oversight are...
Adopt and Adapt|Collaboration|Governance|Methodologies|PRINCE2 Agile|Processes|Programme management
Published 17 Apr 2019
Royce Dsouza began his ITIL ® journey in 2011, becoming an ITIL Expert in 2015. His ITSM career has included setting up a service management office at two Fortune 500 companies and helping to align IT with end-to-end service delivery. He has replicated this success ...
Published 26 Oct 2015
There’s a need for using a blend of best practice methodologies, but also a risk. The risk is that the elements of the final system might not be consistent with each other. It happens when people pick elements from multiple systems just because they seem interesting without p...
Agile|Best Practice|Portfolio management|PRINCE2|PRINCE2 Agile|Programme management|Project and programme management (PPM)|Project management
Published 28 Jul 2021
Many best practice methodologies, frameworks and standards offer guidance to improve employee experience and productivity. Being certified in most industry-leading best practices, I think ITIL® 4 is among the best for defining a path to achieve these goals; guiding practitio...
IT service management (ITSM)|IT services|ITIL 4|Service management