Published 25 Jan 2017
What does the future hold for IT service management (ITSM) and project management professionals? Since we launched AXELOS Membership it’s something that we’ve been wanting to explore, especially from a skills perspective, which is why we embarked on this project. The r...
Best Practice|Capabilities|IT Service Management (ITSM)|Project management|Skills
Published 17 Jul 2017
ITIL Practitioner is best practice guidance I use both in implementation as a consultant and in training people working in IT service management. Before the arrival of ITIL ® Practitioner there was, in my opinion, a large gap between ITIL Foundation and ITIL Expert ....
Business solutions|Change management|Continual Service Improvement (CSI)|IT Service Management (ITSM)|ITIL|Value
Published 08 Jan 2018
2017 was certainly an interesting year for project management and 2018 looks set to be equally eventful. In a positive move for the industry, the Association for Project Management (APM) received its Royal Charter . This is a major step forward for the profession and tak...
Published 26 Jan 2018
In today’s world of digital transformation and disruption, organizations are in a constant state of change. Those that respond well will flourish, but building this capability effectively requires much more than a generic understanding. Tech giants Google, Apple and Micro...
Capabilities|Change management|Project management office|Strategic objectives
Published 02 Feb 2018
My view is that companies in 2017 really started discovering that one IT service management (ITSM) solution doesn’t fit all and they need a broader perspective, with different tools for different challenges. This means not only getting more frameworks and models to sit tog...
DevOps|Frameworks|IT Service Management (ITSM)|ITIL|Project management|Value
Published 22 Aug 2018
When project management relationships break down, most of the time the underlying reason lies in misaligned organizational strategic priorities, which result in misaligned project objectives. This prevents the delivery of value to the organization, stakeholders and ultimately...
Problem management|Project management|Project planning
Published 15 Oct 2018
Organizations and professionals are facing an ever-changing world in which consumers are forcing faster responses to their demands. At the same time, there are internal tensions between the delivery team seeking to fulfil this demand versus the corporate teams they interact w...
Published 20 Dec 2018
Or should it rather be “to learn or not to learn?” Some might counter with “But I’ve already learned enough” and list their qualifications. Fair point, but the reality is that lifelong learning has become an essential part for today’s professionals. According to Eurostat, ...
Capabilities|Career planning|Career progression|CPD|Qualifications|Skills
Published 25 Sep 2019
Why should learning and training in portfolio, programme and project management (PPM) lead to certification? People take training courses, but if they are not tested and certified at the end they can’t demonstrate understanding of the finer detail that gives them a more ac...
Best practice|Certification|Programme management|Project and programme delivery|Project and programme management (PPM)|Project management|Skills
Published 01 Oct 2019
Humans have been communicating with each other since the dawn of time. Communication has evolved over thousands of years to not only include speech but writing, still and moving images and much more. Today we have more channels available to us than ever before to instantly ...
Behaviour|Communication|Programme management|Project and programme delivery|Project and programme management (PPM)|Project management|Project Progress