Published 11 Oct 2019
This article shows how ITIL Practitioner guiding principles Start where you are, Collaborate and Keep it simple, can help IT service operations teams improve services.
Collaboration|IT Service Management (ITSM)|IT services|ITIL|Processes
Published 27 Sep 2019
0.5 CPD Points
In this White Paper Kevin Holland describes one example model for effective SIAM.
Governance|IT Service Management (ITSM)|ITIL|Service Management
Published 27 Sep 2019
Increased organization-wide awareness of the benefits of DevOps practices, including at board-level, is beginning to allow ITSM professionals to approach their service improvement initiatives with the requisite support from their stakeholders.
Capabilities|IT Service Management (ITSM)|IT services|ITIL|Processes|Value
Published 15 Apr 2015
AXELOS Publishes Roadmap for 2015 developments
Best Practice|CPD|Cyber Resilience|ITIL|PRINCE2 Agile|Project & Programme Management (PPM)|RESILIA
Published 19 Jan 2015
Press Release: AXELOS PRINCE2 Agile Announcement
Certification|Examinations|Management|PRINCE2|PRINCE2 agile|Project Management|Qualifications
Published 28 May 2014
AXELOS and IPMA to Develop Best Practice in Project Management
Published 23 Apr 2015
AXELOS launches initiative to leverage ITIL in supporting organization-wide service management
Published 03 Mar 2015
Full Year, 2014 - Consolidated Regional Examination Data
CPD|Cyber Resilience|Examinations|Global Partner Programme|ITIL|PRINCE2|PRINCE2 Agile|Reporting
Published 11 Sep 2017
Delivering value to a customer doesn’t begin and end with a product and its features – it also requires service . In the IT development world, recognizing the need for service means cultivating skills in service management. This is where turning to ITIL ® is important...
Customer needs|DevOps|ITIL|Service management|Value
Published 26 Nov 2018
Last year, AXELOS interviewed over 1,000 best practice professionals* to understand attitudes towards professional development. An impressive 74% of professionals we spoke to demonstrated an interest in their continual professional development (CPD). However, when asked what ...
Best practice|CPD|Digital badges