White paper
Published 12 Sep 2018
This paper explores Service Design and Problem management as part of risk management and how risk management is part of Continual Service Improvement.
Continual Service Improvement (CSI)|ITIL|Problem management|Processes|Risk management
White paper
Published 11 Sep 2018
0.5 CPD Points
This paper explains how Management of Risk (M_o_R®) aligns with corporate governance principles.
Best practice|Change management|Frameworks|M_o_R|Processes|Risk Management|Stakeholder management
White paper
Published 11 Sep 2018
0.5 CPD Points
This white paper aims to show how risk management can be of assistance in the context of service management.
Best practice|ITIL|M_o_R|Risk Management
White paper
Published 11 Sep 2018
This White Paper is intended to show how M_o_R Guidance for Practitioners can be used to help organizations ensure their risk management approach meets the requirements of ISO 31000:2009.
Best practice|Frameworks|Governance|M_o_R|Methodologies|Risk Management
White paper
Published 11 Sep 2018
0.5 CPD Points
This White Paper describes how Management of Risk: Guidance for Practitioners (M_o_R) can be applied within organizations that are responsible for delivering public services.
Best practice|Capabilities|M_o_R|Management|Processes|Risk Management
White paper
Published 31 May 2018
0.5 CPD Points
This Discussion Paper explores the ever changing cyber risk landscape and the challenges that Non-Executive Directors (NEDs) and other members of risk committees may face in understanding cyber risk and how these problems can be addressed.
Cyber Resilience|Cyber security|Cyber-Attack|Data Protection|Information Management|Threats|Vulnerability
White paper
Published 11 Sep 2018
0.5 CPD Points
This White Paper examines the benefits and risks of BYOD for service management and also discusses the ITIL and RESILIA processes and control objectives for BYOD and the importance of a BYOD policy for organizations.
Asset management|BYOD|Processes|RESILIA|Risk Management|Service desk|Service Management
White paper
Published 11 Sep 2018
White paper providing an overview of how organizations can use M_o_R to establish an effective framework for risk management.
Best Practice|Budgets|Capabilities|M_o_R|Risk management
White paper
Published 11 Sep 2018
White paper providing an overview of how organizations can use M_o_R to establish an effective framework for risk management.
Best Practice|Budgets|Capabilities|Change management|M_o_R|Risk Management
White paper
Published 12 Sep 2018
0.5 CPD Points
This White Paper explains why the decision was made to refresh M_o_R® and describes the main changes and improvements that have been made to the guide.
Best practice|Change management|M_o_R|Management|Processes|Stakeholder management