Published 15 Sep 2021
How is risk normally managed in organizations that don’t use a project or risk management method? In my opinion, it’s not managed. When it comes to “uncertain events”, people don’t want to think about them. Rather, they want to focus on their ideal image of a risk-free p...
PRINCE2|Programme management|Risk management
Published 16 Jul 2021
There’s a long list of innovations that have – in many ways – transformed industries, the way we live our lives and even the future of our planet. A non-exhaustive list could include: Electric cars: calling time on the internal combustion engine Netflix: From renting ...
IT services|ITIL 4|Service management
Published 09 Sep 2021
Having a project management office (PMO) is – more than ever – a valuable thing for organizations to invest in. Employees and teams are often overwhelmed in the workplace and having a PMO to provide project-related services makes life a lot easier, both reducing pressure and...
Best practice|PRINCE2|Project management|Project management office
Published 24 Aug 2021
Investing in transformational change is both a major and risky undertaking but most organizations are not well-prepared for it. According to McKinsey failure rates for this run at about 70%. A large contributing factor, in my experience, is business leaders don’t necessari...
MSP 5th Edition|Programme management|Stakeholder engagement
Published 14 Sep 2021
The opportunity with enterprise service management (ESM) is huge: bringing effectiveness and efficiency to work management across entire organizations. And there is a growing understanding and desire to make it work. Certainly, through the impact of Covid-19, people have s...
IT service management (ITSM)|ITIL 4
Published 17 Sep 2021
Talking about the service management office (SMO) in 2021 raises two key questions: is it still relevant today and has it ever been useful? The concept of having some sort of structure like an SMO seems to be under attack at the moment, which is a knee-jerk reaction that I t...
Published 23 Jul 2021
Working in an increasingly virtual world, the performance of business leaders in projects is facing more scrutiny than ever. Equally, the so-called “new normal” has magnified any leadership deficiencies that were there before and it’s vital that leaders are aware of that and...
Programme management|Project and programme management (PPM)|Project management
Published 01 Feb 2018
In the international bestseller The 7 habits of highly effective people (Free Press, 1988), Steven R. Covey describes an approach to being effective in attaining goals by aligning oneself to what he calls the ‘true north’ principles of a character ethic that are universal...
Behaviour|Project management|Stakeholder engagement|Strategy Execution|Vision
Published 22 Sep 2021
As a professional project manager, I’ve been used to managing my personal life with project management principles – from organizing trips with friends to being, practically, my husband’s PA (so all he needs to do is “just turn up”). So, I’ve decided to use some of my experie...
Adopt and adapt|PRINCE2|Project management
Published 28 Jan 2021
When an organization is going through a rapid modernization programme – and ultimately digital transformation – it needs clarity around its operating model. This is not just about having an organizational chart but rather the capabilities an enterprise needs to invest in....
Certification|Customer experience|Digital transformation|ITIL 4