Published 18 Apr 2019
This paper discusses the impact of cloud on ITSM and ITIL roles and how it can help organizations provide a better service for their customers.
Cloud computing|Cloud services|Customer engagement|Governance|IT service management (ITSM)|ITIL|Value
Published 07 Feb 2019
This paper explores what enterprise agility is and offers a summary of how the AXELOS AgileSHIFT product can offer valuable guidance and support in this area.
Agile|AgileSHIFT|Behaviour|Customer engagement|Customer needs|Frameworks|Roles
Published 22 Feb 2019
This white paper highlights the activities, duties and required behaviours of project board members as described in Directing Successful Projects with PRINCE2 2017 Edition.
Behaviour|Benefits realization|PRINCE2|Project and programme delivery|Project and programme management (PPM)|Project management|Project planning|Roles
Published 27 Nov 2018
Based on contributions from industry experts and our community, this report identifies and assesses future trends in project management and their impact on the profession.
Methodologies|PRINCE2|PRINCE2 Agile|Project management|Roles|Strategic objectives