Published 04 Jan 2016
In the early days if ITIL ® , many IT Service Management (ITSM) practitioners saw the various job roles in play as pretty understandable - the overarching role of the Service Manager and the individual Process Manager roles. But with the evolution of ITIL in 2007 it appear...
Adopt and adapt|Frameworks|IT Service Management (ITSM)|ITIL|Roles|Skills
Published 15 Apr 2016
As part of our ITIL Practitioner Global Summit Bjorn presented a session on ITIL Practitioner and Strategic Roles . Watch the video and read his new blog post also discussing how ITIL Practitioner can be applied to a number of key IT Service Management (ITSM) roles. ...
Capabilities|IT Service Management (ITSM)|ITIL|Qualifications|Skills|Training
Published 04 Jul 2016
PRINCE2 is one of the world’s most popular project management methodologies, so congratulations if you’re studying to take the Foundation exam; having the PRINCE2 certification will prepare you well for job roles both within and outside the world of project management. But b...
Published 22 Feb 2019
Many people can change roles in an organization and – suddenly – from being a specialist, operational person they’re thrown into managing a project . The “accidental project manager” might have leadership and management skills for business as usual (BAU) activity plus cre...
AgileSHIFT|Career progression|Certification|CPD|M_o_R|MoP|MSP|P3O|PRINCE2|PRINCE2 Agile|Programme management|Project management|Roles
Published 05 Jul 2017
How do you start a project using the PRINCE2 ® project management method? Mark Sutton, change manager and trainer, considers the steps: Starting up a project – according to PRINCE2 – is triggered by a mandate : a reason to do something or, in other words, a busin...
PRINCE2|Project management|Project planning|Requirements|Roles|Skills
Published 05 May 2016
As part of our ITIL Practitioner Global Summit Hitesh presented a session on ITIL Practitioner and Service Design Roles . Watch the video and read his new blog post discussing the roles that can successfully benefit from adopting ITIL Practitioner. What is ITIL Pract...
Adopt and adapt|IT Service Management (ITSM)|ITIL|Skills|Training
Published 12 Apr 2019
Why do so many of us fear change? Especially given its prevalence across our lifetime. The well-known business fable “ Who moved my cheese ” (I highly recommend reading it if you haven’t) outlines how our fear of change is driven by the fear of losing what currently sustains...
AgileSHIFT|Behaviour|Best practice|Business solutions|Change management|Empowerment|Roles
Published 14 Sep 2016
Louise John shares her thoughts on why ITIL doesn’t require lots of people and how businesses of all shapes and sizes can use the framework effectively. Does ITIL require a lot of people to work effectively and do you need to have one individual for every role, process ...
Adopt and adapt|Best practice|Frameworks|ITIL|Processes|Roles
Published 08 Oct 2015
It is often supposed that agile and PRINCE2® conflict directly with each other and cannot be used effectively together. The basis of this view is that PRINCE2 is ‘process-heavy’, while agile is ‘process-light’; in reality, both processes are highly configurable and PRINC...
Agile|Frameworks|Methodologies|PRINCE2|PRINCE2 Agile|Project management|Project planning
Published 05 Jun 2018
The PMO has evolved from a mainly admin/support function into an exciting career space – so how can today’s practitioners successfully navigate the different opportunities on offer? PMO is becoming increasingly popular as an organizational entity around project management...
Career planning|Career progression|Project management|Project management office|Roles|Skills