Case study
Published 12 Sep 2018
0.5 CPD Points
This case study describes how P3O helped the senior management at BT Design make business-critical decisions. Programme Manager Chris Barnes discusses how BT Design used P3O to create a Centre of Excellence.
Best practice|IT services|Methodologies|P3O|Portfolio Management|Programme management|Project and programme delivery|Project and programme management (PPM)|Project management|Senior team
Case study
Published 12 Sep 2018
0.5 CPD Points
In 2007 Suffolk County Council started a major transformation programme called 'Securing the Future' to tackle significant budget challenges.
Budgets|Capabilities|PRINCE2|Task management|Training
Case study
Published 12 Sep 2018
0.5 CPD Points
This case study describes how P3M3® is helping London Underground to save money, provide a better service and empower its staff.
Benefits realization|Capabilities|Customer Engagement|Management|Maturity models|P3M3|Portfolio Management|Programme management|Project management|Senior team|Stakeholder engagement
Case study
Published 11 Sep 2018
0.5 CPD Points
The Global Information Systems Programme Management team at the British Council has used PRINCE2 2009 to help deliver technical change in many countries around the world.
Best practice|Information Management|Management|PRINCE2|Project and programme delivery|Project management|Stakeholder management
Case study
Published 11 Sep 2018
0.5 CPD Points
In November 2007 the executive team and management board of the Criminal Record Bureau (CRB) agreed to fully align the CRB's risk management regime with the regime used across the Home Office.
Best practice|Change management|Governance|M_o_R|Management|Methodologies|Risk Management
Case study
Published 26 Oct 2018
Horacio Gutiérrez, lead ITSM consultant, working for EY in collaboration with Grupo Bimbo, explains how their ITIL transformation project evolved over a two-year period.
Adopt and adapt|Certification|Continual Service Improvement (CSI)|Customer experience|IT service management (ITSM)|IT transformation|ITIL
Case study
Published 09 Oct 2018
0.5 CPD Points
This Case Study describes how Ho Chi Minh Securities Corporation used ITIL to create a strong IT department.
Adopt and Adapt|Continual Service Improvement (CSI)|IT Service Management (ITSM)|IT services|ITIL|Processes|Service Management
Case study
Published 09 Oct 2018
In this case study, Intrinsic shows how the benefits of ITIL are self-evident, and the principles behind it support a function that operates well and adapts to the ever-changing world of business.
Adopt and Adapt|Benefits realization|Continual Service Improvement (CSI)|Frameworks|IT Service Management (ITSM)|ITIL|Senior management commitment
Case study
Published 31 Oct 2018
0.5 CPD Points
This video case study covers how AXELOS adopted PRINCE2 Agile to deliver the new company website towards the end of 2014.
PRINCE2 Agile|Project and programme delivery|Project management|Project planning|Requirements
Case study
Published 09 Oct 2018
0.5 CPD Points
As a global car fleet organization with around 6000 employees worldwide, LeasePlan is reliant on its Information Services to connect the different parts of its business.
Adopt and Adapt|Business solutions|Continual Service Improvement (CSI)|IT Service Management (ITSM)|IT services|ITIL|Methodologies|Service Management