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Stakeholder engagement – as any accomplished project manager knows – is critical to successful organizational change. But, at a time of pandemic when people’s working lives have altered significantly, how does engaging with stakeholders have to change? Before considering ...

If you want your projects and programmes to be successful, it is crucial that proper Stakeholder Engagement and its associated activities take place. Stakeholder Engagement is one of the practices in the new AXELOS AgileSHIFT ® product. But it is more than just a pro...

Stakeholder engagement is absolutely vital whether you are operating in a portfolio, programme or project activity. It is the means by which you gain support for your change initiatives allowing them to progress through the organization. Stakeholders generally do not appre...

Stakeholders can make or break projects or programmes . If they feel overlooked, not listened to or ignored, then your project will be in trouble – no matter how well you deliver in terms of budget, time and quality. Just giving them what they want is not usually a viable ...

The importance of effective communication with a project’s stakeholders is something that shouldn’t be overlooked. PRINCE2 ® describes detailed techniques only when related to one of its recommended approaches or one that is unique to its method. As a result, it does no...

The "S" factor - sponsors and stakeholders - are critical to the success of any project or programme. And ensuring these vital people are actively supporting you and your team depends on how successful you are at "managing upwards". People tend to "buy into" programmes as t...

Back in the industrial society, goods were a dominant factor in our lives. But in the “service era” we prefer to replace ownership of goods with access to services and resources without necessarily owning them. This is happening with and without digital transformation , alt...

Typically, the scope and duration of programmes is significantly greater than that of a single project. Consequently – and in contrast to projects – they demand greater leadership and stakeholder management skills from programme delivery professionals in order to achieve pr...

In the pre-Covid world, what were the most important elements of customer service interaction and what’s changed? Taking the example of a restaurant, service was about managing the demands of customers such as their waiting time for a table, how long it took to get a menu an...

It’s safe to say that most of us are aware of the disaster that is the European Super League (ESL) – or was, considering how many teams have so far withdrawn from it. For those of you unaware of what happened (I should probably accept that some of you aren’t into football), 1...