White paper
Published 22 Oct 2019
0.5 CPD Points
This White Paper examines how the common causes of project failure can be addressed by using the PRINCE2 method of project management.
Best practice|Budgets|Management|PRINCE2|Resource management|Stakeholder management|Strategy execution
White paper
Published 25 Oct 2019
Over the past two decades, advances in technology have triggered unprecedented changes across all aspects of society, and the strategies that once delivered deep market power and long-term dominance are no longer effective.
Agile|AgileSHIFT|Strategy execution
Case study
Published 22 Oct 2019
0.5 CPD Points
The paper presents a short background analysis on the context of IT Service Management, a short summary of the latest versions of ITIL and MOF, and a detailed analysis of the similarities and differences between both.
Frameworks|IT Service Management (ITSM)|ITIL|Learning|Service Management|Strategy execution
Case study
Published 22 Oct 2019
1 CPD Points
This White Paper builds on Managing Successful Programmes (MSP) to provide additional guidance on the successful implementation and integration of new capabilities into business operations so that they can be exploited to achieve the desired benefits.
Best practice|Capabilities|Change management|Frameworks|Management|MSP|Stakeholder management|Strategy execution|Training
Case study
Published 22 Oct 2019
0.5 CPD Points
This White Paper sets out how best to improve and implement coordinated corporate financial control across an organization's portfolio of investment-led change programmes and initiatives.
Change management|P3O|Portfolio Management|Programme management|Project management|Stakeholder management|Strategy execution
White paper
Published 22 Oct 2019
0.5 CPD Points
This White Paper shows how US Federal government Project Managers can apply the PRINCE2 project management method to support Capital Planning and Investment Control (CPIC).
Best practice|Budgets|Frameworks|PRINCE2|Service Management|Strategy execution
White paper
Published 03 Apr 2019
The digital enterprise places high demands on IT. Vale has to be co-created quickly. Technology makes it possible to do business differently and even to do different business.
Digital transformation|IT service management (ITSM)|IT services|IT transformation|ITIL|Strategy execution|Value
White paper
Published 19 Nov 2019
In this white paper, the advancements of artificial intelligence are explored, along with its current adoption in ITSM and its potential for the future.
Incident management|IT service management (ITSM)|ITIL|Knowledge management|Learning|Service management
White paper
Published 05 Nov 2019
0.5 CPD Points
The purpose of this White Paper is to introduce the concepts for an effective way of managing services in a multi-supplier environment.
Best practice|Governance|IT investment|IT Service Management (ITSM)|ITIL|Service Management