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The digital enterprise places high demands on IT. Vale has to be co-created quickly. Technology makes it possible to do business differently and even to do different business.

In this White Paper, Lead Trainer at Maven Training, Polly Murphy, defines the seven key principles that underpin the Management of Value approach.

This white paper explores the value of certification for project managers, with particular reference to the PRINCE2 certification.

This white paper uses fictional case studies to illustrate the key elements of ideal relationships between services, IT management, and non-IT domains.

This paper covers the purpose of value management, how and why it should be implemented and reasons why companies may deter from using this approach.

This White Paper looks at some of the most prominent issues raised by GDPR, and shows how utilizing the RESILIA Best Practice can help you prepare to deal with them.

This white paper discusses the similarities and synergies between the ITIL 4 and COBIT 2019 frameworks as well as their differences.

The White Paper published in January 2008 compared ITIL® V3 and ASL®. Since then, new versions of both ITIL and ASL have been published, prompting this updated White Paper.

This paper describes how ITIL 4 is evolving from process-based thinking to an approach which includes the four dimensions of service management.

This paper assess governance and management in the context of ITSM where it is about directing, monitoring, and evaluating the activities in the Service Value Chain, and the resources in the Four Dimensions of IT Service Management.