Introduction to the ITIL® Service Lifecycle

Introduction to the ITIL® Service Lifecycle

Book By AXELOS

5CPD Points
Description

'Introduction to the ITIL® Service Lifecycle' introduces IT service management and ITIL. It summarises the best practices described in the 2011 editions' core guidance, explaining the basic concepts of ITIL and providing information on each stage of the service lifecycle.

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Details
Number of pages: 262
ISBN: 9780113313099
Dimensions: 216 x 216mm
Price: £30.00
Format: Book
Publication Date: 30 Dec 2011
Availability: In stock - 1-2 days
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Carlos 28 October 2015
This type of activities help us to improve our knowledge.