ITIL 4 Managing Professional Direct, Plan and Improve

ITIL 4 Managing Professional Direct, Plan and Improve


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The Print and PDF versions of this title will be available from January 2020, but you can order the BETA subscription or the BETA subscription + hardcopy (receive as soon as its published) pack from the TSO Shop now.

Direct, Plan and Improve forms one publication in the essential supporting guidance for the Managing Professional certification pathway within ITIL 4.

Delegates must undertake all four modules of; ‘Create, Deliver and Support’, ‘Direct, Plan and Improve’, ‘Drive Stakeholder Value’ and ‘High Velocity IT’ to become an ITIL Managing Professional. All modules have a supporting publication and are available as a package with exclusive immediate online access to content to support learning. All titles are also available as a package to support learning across all modules and in support of the ITIL 4 Managing Professional Transition Module which covers elements of all four.

This guide covers practical skills necessary to create a ‘learning and improving’ IT organization, with a strong and effective strategic direction.

ITIL 4 Managing Professional: Direct, Plan and Improve will:

ITIL Managing Professional: Direct, Plan and Improve will benefit IT practitioners who have taken ITIL 4 Foundation and wish to continue their journey to ITIL Managing professional, and those who are responsible for managing all levels of shaping the direction and strategy of a continually and improving IT team.

Number of pages:
ISBN: 9780113316441
Price: £100.00
Format: Book
Publication Date: 10 Oct 2019
Availability: Out of Stock
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