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ITIL 4 Managing Professional: Direct Plan and Improve

ITIL 4 Managing Professional: Direct Plan and Improve


5CPD Points

The ITIL 4: Direct, Plan and Improve book forms one publication of the higher-level guidance, following ITIL 4 Foundation.

These titles are available in different formats from the TSO Shop

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Please note that most shipments valued under 150 Euros are not subject to Customs duties on arrival in the EU. This is separate to VAT and will continue to apply post 1 July 2021.

Number of pages:
ISBN: 9780113316441
Price: £85.00
Format: Book
Publication Date: 28 Feb 2020
Availability: Available immediately
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Ian Butler 3 November 2020
Having the DPI book was a definite help in passing the exam.
Kerry Armstrong 13 January 2021
There is some really great information within this book which can help to plan a continual improvement journey.
Younes Mahrougui 28 January 2021
I found this course really interesting and complete. It gives you tips to ensure that your improvement initiative will be Continually successful. It also offers you a model to share effective and effcient communication.
PIERRE VERON YAO 29 April 2021
I am seduced by this book, its content and the different processes to implement. It is practical and can go even further.