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ITIL 4 Managing Professional Package
Book By AXELOS
Description
The Print and PDF versions of this title will be published in January 2020, but you can order the Online Subscription from the TSO Shop now.
The ‘ITIL 4 Managing Professional’ range comprises the Higher Level ITIL 4 publications and follows on from ITIL 4 Foundation. Their audience ranges from those who have undertaken ITIL 4 Foundation, those who are responsible for managing IT-enabled products and services, to seasoned professionals familiar with earlier versions of ITIL and other sources of industry best practice who wish to transition across to ITIL 4 and become an ITIL Managing Professional.
Delegates must undertake all four modules of ; ‘Create, Deliver and Support’, ‘Direct, Plan and Improve’, ‘Drive Stakeholder Value’ and ‘High Velocity IT’ to become an ITIL Managing Professional. All modules have a supporting publication and are available as a package with exclusive immediate online access to content to support learning.
The ITIL 4 Managing Professional Package will include:
- Create, Deliver and Support: Focussing on the integration of different value streams and activities to create, deliver and support IT-enabled products and services whilst also covering supporting practices, methods and tools
- Drive Stakeholder Value: Covering engagement and interaction between a service provider and their customers, users, suppliers and partners
- High Velocity IT: Exploring the ways in which digital organizations and digital operating models function in high velocity environments, helping aspiring organizations operate in a similar way to successful digitally-native organizations
- Direct, Plan and Improve: Providing the practical skills necessary to create a ‘learning and improving’ IT organization, with a strong an effective strategic direction, providing practitioners with a practical and strategic method for planning and delivering continual improvement with the necessary agility.
ITIL Managing Professional Package will benefit IT practitioners who have undertaken ITIL 4 Foundation and wish to continue their journey to ITIL Managing professional. It is ideal for those working with technology and digital teams across businesses.
Details
Number of pages:
ISBN:
9780113316687
Dimensions:
Price:
£300.00
Format:
Book
Publication Date:
10 Oct 2019
Availability:
Available immediately
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