ITIL 4 Managing Professional Package

ITIL 4 Managing Professional Package


5CPD Points

The ‘ITIL 4 Managing Professional’ range comprises the higher level ITIL 4 publications and follows on from ITIL 4 Foundation. Their audience ranges from those who have undertaken ITIL 4 Foundation, those who are responsible for managing IT-enabled products and services, to seasoned professionals familiar with earlier versions of ITIL and other sources of industry best practice who wish to transition across to ITIL 4 and become an ITIL Managing Professional.

Delegates must undertake all four modules of ; Create, Deliver and Support, Direct, Plan and Improve, 'Drive Stakeholder Value and High-velocity IT to become an ITIL Managing Professional. All modules have a supporting publication and are available as a package with exclusive immediate online access to content to support learning.

The ITIL 4 Managing Professional Package includes:

- Create, Deliver and Support: Focusing on the integration of different value streams and activities to create, deliver and support IT-enabled products and services whilst also covering supporting practices, methods and tools


- Drive Stakeholder Value: Covering engagement and interaction between a service provider and their customers, users, suppliers, and partners

- High-velocity IT: Exploring the ways in which digital organizations and digital operating models function in high velocity environments, helping aspiring organizations operate in a similar way to successful digitally-native organizations

- Direct, Plan and Improve: Providing the practical skills necessary to create a ‘learning and improving’ IT organization, with a strong an effective strategic direction, providing practitioners with a practical and strategic method for planning and delivering continual improvement with the necessary agility.

The ITIL Managing Professional Package will benefit IT practitioners who have undertaken ITIL 4 Foundation and wish to continue their journey to ITIL Managing professional. It is ideal for those working with technology and digital teams across businesses.

These titles are available in different formats in the TSO Shop

Number of pages:
ISBN: 9780113316687
Price: £300.00
Format: Book
Publication Date: 28 Feb 2020
Availability: Available to order
Please login to leave a review.
Leigh Vallely 15 January 2021
Books are thorough clear to understand with a good additional learning reference section.
Matt Buffett 20 February 2021
These are great books. They contain a lot of insight and I found them to be very thorough.
David Bates 18 June 2021
Leading a program to institutionalize continual improvement with certain practices as the initial targets. I present consolidated status to executive management quarterly and plan addition practice initiatives every six months. These books along with the practice guides serve as the foundation for the program.
Ting Bong Lau 31 August 2021
Most wordings has been changed but the base is still the same, while ITIL 4 focus on eliminate the waste between every steps.