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ITIL® Practitioner Guidance - Latin American Spanish Translation

ITIL® Practitioner Guidance - Latin American Spanish Translation

Book By AXELOS

£60.00
5CPD Points
Description

Due to the impact of the coronavirus, from 13 April 2020 to 31 December 2021 individuals are now permitted to print PDFs for exams and use PDFs or official e-books on a second e-device (portable digital devices such as smartphones, tablets and laptops) during open book exams.

ITIL® Practitioner Guidance is the essential reference text which accompanies AXELOS' ITIL Practitioner qualification. Fully integrated with the ITIL Practitioner syllabus, this publication is also a practical guide that helps IT service management (ITSM) professionals turn ITIL theory into practice through case studies, worksheets, templates and scenarios.

The book assumes knowledge of ITIL and ITSM up to ITIL Foundation level, and begins with a discussion of the guiding principles of ITSM. It goes on to explain how these guiding principles are essential for ITSM and how they relate to philosophies, frameworks and methodologies such as DevOps, Lean and Agile.

EU VAT changes are effective from 1 July 2021

Please note that most shipments valued under 150 Euros are not subject to Customs duties on arrival in the EU. This is separate to VAT and will continue to apply post 1 July 2021.

Details
Number of pages:
ISBN: 9780113315321
Dimensions: 215X180mm
Price: £60.00
Format: Book
Publication Date: 31 Mar 2017
Availability: Available immediately
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