{"SKUName":"ITIL® Service Design","SKU":"_2NV7BYU7T7EEXLSCYOBU7EJOAQ"}
ITIL® Service Design
Book By AXELOS
Description
The ITIL service design stage of the ITIL service management framework offers global best-practice guidance to IT practitioners and business leaders wanting to move their IT strategy forward. This step-by-step approach to planning focuses on quality and efficiency, leading to robust IT services that will stand the test of time.
Understanding IT practices, processes and their governing policies will lead to excellence in IT service design. This publication describes an approach to ensure the most relevant IT services are introduced into fully supported environments, meeting an organization's current and future business needs. Valuable on its own, ITIL Service Design will give even greater benefits when used as part of the fully integrated approach described by the other core publications in the ITIL lifecycle suite.
This publication represents the combined experience and knowledge of practitioners from across the world. It contains the knowledge and skills needed to design IT solutions that consistently meet customers' requirements and deliver targeted benefits to businesses.
This publication is also available in other formats from the TSO Shop
EU VAT changes are effective from 1 July 2021
- From 1 July 2021, all commercial goods imported into the EU will be subject to VAT. The previous VAT exemption for importation of goods up to 22 Euros will be removed.
- This means the recipient of the goods MUST pay VAT at the rate charged in the country of delivery.
Please note that most shipments valued under 150 Euros are not subject to Customs duties on arrival in the EU. This is separate to VAT and will continue to apply post 1 July 2021.
Details
Number of pages:
442
ISBN:
9780113313051
Dimensions:
Price:
£85.00
Format:
Book
Publication Date:
29 Jul 2011
Availability:
In stock - 1-2 days
Reviews
Please login to leave a review.