Key Element Guide ITIL® Service Strategy (Single copy)

Key Element Guide ITIL® Service Strategy (Single copy)


5CPD Points

The 'Key Element Guide Service Strategy' provides a handy reference to the content contained within the core 'ITIL Service Strategy' guidance and summarises its key elements.

Service Strategy is a view of ITIL that aligns business and IT so that each brings out the best in the other. It ensures that every stage of the Service Lifecycle stays focused on the business case and relates to all the companion process elements that follow.

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Number of pages: 162
ISBN: 9780113313600
Dimensions: 140 x108mm
Price: £9.95
Format: Book
Publication Date: 31 Jul 2012
Availability: In stock - 1-2 days
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