Passing your ITIL® Foundation Exam, 3rd edition, 2012

Passing your ITIL® Foundation Exam, 3rd edition, 2012


5CPD Points

Endorsed by the Official ITIL Accreditor and updated in line with the 2011 syllabus, the bestselling study aid 'Passing your ITIL Foundation Exam - 2012 Edition' is the ideal companion for students preparing for their ITIL Foundation Exam.

The publication presents the Foundation content in an easy-to-follow structure, which is ideal for learning, and developing an understanding of the basic concepts, principles and terminology associated with IT service management.

The publication provides an overview of the ITIL Foundation learning requirements. It contains chapters on service management, each of the five lifecycle stages, and service management technology - plus information on the qualification scheme and the exam itself.

This publication is also available as a PDF from the TSO Shop

Number of pages: 212
ISBN: 9780113313556
Dimensions: 216 x 216mm
Price: £22.00
Format: Book
Publication Date: 29 Feb 2012
Availability: In stock - 1-2 days
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CSTYL 7 February 2018
is this book valid for the exam after 2018 update?
I can use this book only to bass my exam?
Chandra Mohan Nandula 29 December 2018
I had purchased this book and it says that we can print but when i try to print it prints only half of the page. Seriously disappointed