Service Offerings and Agreements: ITIL® 2011 Intermediate Capability Handbook

Service Offerings and Agreements: ITIL® 2011 Intermediate Capability Handbook

Book By AXELOS

£10.95
5CPD Points
Description

Updated in line with the 2011 editions and Service Offering and Agreements (SOA) syllabus, this quick reference guide will help you as you study for the SOA module of the ITIL intermediate capability qualification. It is a handy, portable reference source for practitioners who work with these processes.

This publication is also available in other formats from the TSO Shop

Details
Number of pages: 194
ISBN: 9780113314492
Dimensions: A6
Price: £10.95
Format: Book
Publication Date: 31 Oct 2014
Availability: In stock - 1-2 days
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