Webinar: Getting Started with CloudOps and DevOps: Service Monitoring as a Service

  • 26 October 2015
  • Starts 15:00
  • Ends 16:00
  • ITIL
Clouds with blue sky

In this webinar, Getting Started with CloudOps and DevOps: Service Monitoring as a Service, Senior Architect for Cloud Service Management at Microsoft Services, Carroll Moon discussed the challenges that cloud computing brings to service management. He also considered what these challenges mean for the industry, for management, for developers, for engineers, and for operators.

In addition, the webinar showed how a holistic approach to adopting an ITIL®-based operations model can support the cloud as well as the evolution of roles and accountabilities in the modern cloud world. Finally, he explored Service Monitoring as a Service as, described in Carroll’s “Building Service Monitoring as a Service with an Eye on the Cloud” series of blogs for AXELOS.

Service Monitoring as a Strategic Opportunity

Adopting Service Governance cover

Building Service Monitoring as a Service with an Eye on the Cloud: Service Monitoring as a Strategic Opportunity One of the most important aspects of delivering a world-class service, regardless of whether the word "cloud" is associated with the service or not, is Service Monitoring.

Read the full blog