How Organizational Change Management Will Stop Your Projects Failing

  • 20 April 2017
  • Starts 9:00
  • Ends 10:00
  • ITIL
Glass cube on top of rainbow lines changing direction

In this webinar, Karen Ferris, co-author of ITIL® Practitioner, explains the importance of organizational change management and reviews the knowledge and tools available in ITIL Practitioner to support change professionals with OCM. She also focuses on ways to prepare for change, manage and reinforce change using these tools.

Download the presentation slides

This webinar is also supported by two AXELOS Blog Posts also written by Karen - Organizational change management and project success:

Read Part 1          Read Part 2