AXELOS hosted the ITIL webinar 'Welcome to ITIL– Introducing ITIL 4' in March 2019.
ITIL Ambassador Akshay Anand discussed how ITIL 4:
- Is redefining IT service management
- Provides a framework for end-to-end value co-creation
- Provides a holistic approach to IT-enabled service delivery
- Enables a flexible architecture and modern practice approach
- Has evolved current ITIL processes into practices.
Listen back today to discover how ITIL 4 will help IT professionals and organizations globally to navigate the modern digital world, as well as supporting your digital transformation journeys to enable you to deliver world-class digital services.