IT Service Management Benchmarking Report 2017 Webinar

  • 30 January 2018
  • Best Practice, Certification, IT Service Management (ITSM), Professional development
Pie chart

AXELOS is proud to announce the release of the IT Service Management Benchmarking Report, exploring the trends and challenges faced by the ITSM industry.

This report is the first of its kind that we have commissioned and we aim to produce it annually with a survey of the industry. It reveals the common challenges facing the ITSM function and reveals how ITSM teams can help bring success for digital transformation initiatives within organizations.

We have discussed the finding from the report with key industry experts on the panel including:

Mauricio Corona PhD (SDI Mexico)
Lou Hunnebeck (Fruition Partners, USA)
Troy DuMoulin (Pink Elephant, USA)
Akshay Anand (ITIL® Product Developer)

The session was hosted by Clare Cottrell, Global ITIL Marketing Lead at AXELOS.

Download the presentation slides >

Register to download the audio >