AXELOS presented the webinar 'Taking IT4IT on the ITSM journey: a discussion on Tuesday 17 April 2018 at 11:00 BST.
In this webinar, Roman Jouravlev and Anton Lykov, co-authors of our recently published White Paper 'Taking IT4IT on the ITSM journey', shared their views on the practical application of the IT4IT standard to IT service management (ITSM). Anton Lykov, Solution Architect at Micro Focus and Roman Jouravlev, ITSM Portfolio Development Manager at AXELOS Global Best Practice, explored the findings of the White Paper and how IT4IT can help IT service managers at each stage of the service lifecycle.
Their paper and this webinar aim to help practitioners align recommendations of the Open Group IT4IT standard and ITIL® guidance throughout the service lifecycle.
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Read the White Paper